Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order fulfillment, quality control, and responsive customer service. They appreciate its user-friendly interface, real-time stock updates, and customization options, including private labeling and custom packaging. The product sourcing tool is praised for its time-saving capabilities and diverse product range. The customer service is commended for its promptness and professionalism. Shipping is fast and reliable, with accurate tracking information. The app is recognized for its comprehensive features, high-quality products, and commitment to merchant success.

March 12, 2024

Eprolo has been there for my e-commerce business no matter what stage it was at. I appreciate the user friendly-ness and ability to choose your own shipping speeds. One thing I wish was better is handling times, but I see Eprolo getting better by the day!

Realm of Wonders
United States
9 months using the app
March 30, 2024

Got great service from Eve in resolving a problem with an order that had a few duplicate items on it. I communicated with Eve via chat and she handled the problem very efficiently and quickly and got the billing straightened out also without a glitch.

Brier Hills
United States
Over 5 years using the app
March 20, 2024

We have been using Eprolo now for about 6 weeks and the work done by Yang to help us get used to the process has been great. She responds when she says she will and always resolves our issues in a timely manner. I know we will develop a long term partnership as the quality of the work they do and speedy shipping makes a difference to our customers. Thank you for your support Yang

Little Bambini Boutique
Australia
Over 1 year using the app
February 20, 2024

EPROLO-Dropshipping and Branding is a great platform to integrate into your online store. Rick makes each process very smooth with the incredibly prompt response time on any question/uncertainty you may have. Having this almost instant chat feature for guidance is a lifesaver especially when you are new to the platform.

theBloomsonline
South Africa
About 1 year using the app
March 8, 2024

I've been using Eprolo for a few years now. Eve is the person I deal with and she is great to work with. She is quick to respond and quick to deal with issues. She has in the past introduced me to new products that could fit well with my business and she is always available whenever I have questions or suggestions. Good experience so far!

Pup County®
United States
Over 1 year using the app
March 10, 2024

Eprolo has been my main source for products. My customers love their items and that makes me glad they have winning products consumers really like. Processing and delivery is standard. They always recommend the best shipping method. Packages arrive in a timely manner even for shipping internationally. They respond to emails and messages promptly with patience and kindness. Hoping to grow more with them. Thanks Team

Shabella Decor and Home Goods
United States
4 months using the app
March 18, 2024

Great customer service always! Every time I have a question I always get a quick reply in less than 24 hrs. Most of the time is right away and they ship the product in a timely manner. Get this app if you do drop-shipping. Great experience so far and zero complaints so far.

My Store LEONA SHOP
Canada
5 months using the app
February 21, 2024

One of the best suppliers any Shopify store can use when first starting off their online store. Eprolo is one of the only few droppshipping suppliers that give you 500 product limit (for free )to import to your store rather than a product limit of only 10items(iykyk)

HomeStyle Marketplace
United Kingdom
About 2 months using the app
February 26, 2024

Very handy and useful. It’s a great way to do business with them. Easy to install. The manager is also quick in reply, even though there is a big time difference between us. I give 5/5 stars

Byerei
Netherlands
3 months using the app
March 6, 2024

Great Customer Service from Eve. She informed me as soon as possible that one of the items I ordered was out of stock and provided great replacement options. She's also kept me informed about the status of my order.

Livelo
South Africa
5 months using the app