eRetail Express , 2 reviews

Overall rating
1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
Edited November 27, 2019

No customer support. No proper system in place. Wasted our Rs. 10,000 without any service. Try to get help from them but no revert. Would request all to stay away from this company. Better to go with Unicommerce/OMS Guru/Easyecom.

Joy Global
India
7 days using the app
Vinculum Solution Pvt. Ltd replied December 6, 2019

Dear Seller,

We are truly sorry for the inconvenience which caused you such a bad experience. Policies and Procedures are an essential component of any organization to keep the mutual respect between the buyer and seller.

But please allow us to make a better experience for you this time as we really don't want our customers to suffer like this. We would like to offer - If you subscribe to it again with the least amount to use the app, we will provide you two months of free subscription with unlimited orders to process.

If you're interested in the offer, please contact our helpdesk.

Regards,
Vinculum

October 16, 2020

They are thief's, CHEATS and SCAMMERS. They promise huge but when it come to delivering they do not delivery. One Mr Chandra Bhushan from their company promised full integration took advance for installation and when they could not do it started giving excuses that they incurred cost on integration and cannot refund the money. BEWARE!!! STAY AWAY FROM THEM. THEIR PANEL IS CRAP AND PEOPLE CRAPPIER.

Walkent Store
India
2 minutes using the app