Overall rating Based on 25 reviews
Orpheus Music Group
The product has many great features, but has a major limitation that made it a non-starter for us. Our first question to the developer was whether there was a map of what fields were imported so that we would know how much detail to expect to import from Ebay to Shopify. We were informed that all of the fields were the same. Upon completing a test, we noticed that a large part of our information contained in Ebay under Item Specifics and Detailed Info were not imported from Ebay. After providing an example where no product detail was imported, only a generic description, we were told that this is not due to the app but a limitation of the Ebay export API. Regardless of where the limitation originates, this requires duplicate entry of much of the product description information into Ebay fields, then consolidating it into a single field for Shopify. Developer told us at one point that he would charge us for asking questions since we weren’t paying customers– completely different experience from any other app or service we tested!