Upsell App by Essentialwolf , 리뷰 384개

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
    351
  • 평점의 8%가 별 4개입니다
    29
  • 평점의 1%가 별 3개입니다
    2
  • 평점의 0%가 별 2개입니다
    1
  • 평점의 0%가 별 1개입니다
    1
2023년 6월 1일에 편집됨

This app automatically and without permission, installed itself on my store. Then wrote itself a 5-star review. Very concerned

REDSTIX
오스트레일리아
앱 사용 기간 대략 3시간
답글 Essential Wolf개 2023년 6월 8일

Dear REDSTIX store owner,

Thank you for bringing this matter to our attention. We understand your concern and apologize for any inconvenience caused.

We would like to clarify that as an app provider, we do not have control over who installs and uses our app, or who leaves reviews. We are currently running ads and marketing campaigns to promote our app, which may have led to its installation on your store without your explicit permission by staff or having someone with your store credentials.

Our team tried to reached out you to resolve the issue. But not getting any response from your side.

We value honest feedback and strive to maintain the integrity of our reviews. We kindly request you to consider altering your review, as we believe it is important for potential users to have accurate information.

Since our brand is built upon our customer's feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Could you please update the feedback. 😊

Once again, we apologize for any concern this has caused and appreciate your understanding.

Best regards,
Olivia (Customer success)
Essentialwolf

1
1