Reseñas (671)
Refinar
-
Por calificación
The team provided incredibly fast support. The tool is also helpful in displaying estimated dates across products, cart, and checkout.
Easy to use. Extremely useful and customizable. Very flexible app. I just started to use and hopefully can help with more conversions.
Their support team is extremely helpful and quick response. Feel really good to have them for my support!
Excellent customer service who helped me with a problem I encountered. She even responded to my questions within the hour. Highly recommended!
An absolute game-changer! The response time of this Shopify app is phenomenal, significantly boosting conversion rates. I can't thank the team enough for their clarity and patience throughout. 5 stars all the way!
SAV, super rapide !!! Rien à dire, parfait
Honestly not the best customer service. A bit rude and abrupt. I initially had my own trust badges and asked if they could remove it for me (did not know how to) and I emailed asking if they could help again. The reply was "you can do that yourself. see below." - no hello nothing.
Update: following my honest review the widget has suddenly “disappeared”…. It is active but disappeared from the store. Definitely a strange experience all together. Feeling very uncomfortable. Would definitely not recommend after this. After having a bad experience with them they will deactivate your widget. The customer service was one thing but this?! Just proved my customer service point. Who “punishes” their customers?
Thank you very much for your review.
1. Your store is currently under protection and we cannot view the product page. So we can't help you with trust badge issues;
2. Our app is an estimated arrival date app. What you are describing is a trust badge issue. We are unable (not authorized) to provide you with any help. The best way is that you need to contact the corresponding trust badge developer customer service support to solve your problem. Because they know their applications best.
update:
Thank you very much for your review.
1. After the user installs our application, we will never operate any configuration of the user (unless the user authorizes us to operate).
2. The problem you describe: The problem that appears in your store is that you subscribe to the Free plan and only have a quota of 100 products (and only 100 products will display the widget normally).
Your store has over 150+ products in total. The widget will not be displayed for products with more than 100 products.
Thanks
Very good plug for the estimate, customer service answers all questions very quickly.
If you have a problem with your theme, they can access the source code with your authorisation and fix the problem quickly.
It's perfect
Competent assistance and quick response. Best APP on shopify to give information regarding shipping. I am intalling it on all my stores!
Easy to use app, even in the free version, fast customer service.
Very easy to use and Fantastic Service.