Calificación general
4,8
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
12 de mayo de 2024

Honestly not the best customer service. A bit rude and abrupt. I initially had my own trust badges and asked if they could remove it for me (did not know how to) and I emailed asking if they could help again. The reply was "you can do that yourself. see below." - no hello nothing.

Trinilet
Reino Unido
Coder respondió 13 de mayo de 2024

Thank you very much for your review.

1. Your store is currently under protection and we cannot view the product page. So we can't help you with trust badge issues;

2. Our app is an estimated arrival date app. What you are describing is a trust badge issue. We are unable (not authorized) to provide you with any help. The best way is that you need to contact the corresponding trust badge developer customer service support to solve your problem. Because they know their applications best.

Thanks

16 de enero de 2023

App is not working on my shopify store. it’s take too much time for Load please help Me ASAP, I also contacted support team but no one replied.

babiesfrock
India
Alrededor de 1 año usando la aplicación
29 de noviembre de 2022

No support on request and support request messages are ignored
You can't add zones or products within them where the features can only be used if you give 5 stars and that's really shameful.

jejecollection
Jordania
25 días usando la aplicación
Coder respondió 29 de noviembre de 2022

Thank you very much for your evaluation. More than 90% of the functions of our service can fully meet your needs. As for the remaining less than 10% of the functions, it will take up a lot of our server resources and cause our costs (maintenance costs, capital costs etc.) rises sharply. In order to ensure the fluency and stability of our existing customers using our application, we can only limit the use and give it to customers who need to use this function.

20 de enero de 2023

worst customer support ever! There is not tutorial available, no FAQ section. Not at all user friendly. Support sent some complicated answer in coder language. I said I didn't understand. He told me to install another app. Pathetic losers.

Gifts Magenta Store
Reino Unido
Alrededor de 2 horas usando la aplicación
10 de agosto de 2022

Now I know how all those 5-star ratings came about: they're bought! In exchange for 5 stars, the developer gives permanently free membership! Dubious!!! We delete this app immediately.

VINTARAMA
Alemania
9 minutos usando la aplicación