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Responden super rápido y bien, te ayudan de verdad. Muy satisfecho y eso que estoy con la versión gratis.
Application très mal optimisé et communication compliquée avec le support. Ils répondent avec 2 emails écrit en gras et coloré pour être à coté de la question même après 2 échanges. A voir pour mono produit ou fiche produit unique
Great App! does exactly what is says and the support team is very effective. Prompt response and were willing to deal with enquiries swiftly! If you're looking to show estimated delivery dates in your store, this is the way to go!
wow!!! Great function for important sales promotion. i can relax my customer service. So easy for use.
update: 28.11.2024
still very good !!!
the app doesnt hold alot of codes due to which store wouldnt lag thats the first thing, and second thing is i dont usually rely on support through email but this app really helped me provide support with instant response in email, support was very informative
good customer service
nice support service !
App is helpful. Plus the customer service is like bang in will reply you like within minutes.. very helpful
Muy buena aplicacion, la instale y fijo la fecha de llegada de mis productos de Dsers AUTOMATICAMENTE y CORRECTAMENTE, me encanto esta aplicación, la mejor, 10/10
Facilité d’utilisation
Service client a l’écoute et très réactif
Je recommande
SAV, super rapide !!! Rien à dire, parfait
Responsive support, they made everything clear in minutes. Fast support and good app, thanks
Actually works unlike others
I made a request for custom CSS code to change a particularity of the advanced delivery widget and they responded very quickly and implemented the code automatically for me. This was incredible! Furthermore, the app is very good, offers several functionalities and really fulfills its intended purpose and for a very fair price.
Exellent app, great support.
All that you need this app can do it perfect.
fitnessgram.gr
I love this app. It has all the options that I wanted. The customer support is also very prompt.
Honestly not the best customer service. A bit rude and abrupt. I initially had my own trust badges and asked if they could remove it for me (did not know how to) and I emailed asking if they could help again. The reply was "you can do that yourself. see below." - no hello nothing.
Update: following my honest review the widget has suddenly “disappeared”…. It is active but disappeared from the store. Definitely a strange experience all together. Feeling very uncomfortable. Would definitely not recommend after this. After having a bad experience with them they will deactivate your widget. The customer service was one thing but this?! Just proved my customer service point. Who “punishes” their customers?
Thank you very much for your review.
1. Your store is currently under protection and we cannot view the product page. So we can't help you with trust badge issues;
2. Our app is an estimated arrival date app. What you are describing is a trust badge issue. We are unable (not authorized) to provide you with any help. The best way is that you need to contact the corresponding trust badge developer customer service support to solve your problem. Because they know their applications best.
update:
Thank you very much for your review.
1. After the user installs our application, we will never operate any configuration of the user (unless the user authorizes us to operate).
2. The problem you describe: The problem that appears in your store is that you subscribe to the Free plan and only have a quota of 100 products (and only 100 products will display the widget normally).
Your store has over 150+ products in total. The widget will not be displayed for products with more than 100 products.
Thanks
Think there is something wrong with your app, keeps saying "Estimated Delivery Date ‑ Plus" is not defined as your theme app extension" when its displaying on the product page... very confusing. Such an odd way to add the widget unnecessarily overcomplicated unfortunately not going to waste anymore time with it
Thank you very much for your review.
1. Starting from December 2023. Most apps in the app store need to update Shopify's strict requirements and be compatible with "Theme app extensions" technology.
This technology requires you to activate the corresponding app-embed function in the current theme. The app will only work properly if the corresponding app's embed is activated.
If it is not changed to "Theme app extensions", the App will be forcibly removed from the shopify app store.
2. The biggest benefit of the launch of "Theme app extensions": applications cannot add any code to your theme. This avoids user themes being destroyed.
3. Our application is compatible with the "Theme app extensions" function.
After installing our application, users need to activate the embed of our application in the theme as soon as possible. This way the application can work properly.
We provide a red banner to guide users to activate the built-in features of our app in the theme. If the user successfully activates the app's embed in the theme, the banner will automatically check into a green banner bar.
Automatically verifying whether the theme successfully activate the embed functions of our application requires triggering conditions:
When the user enters the Dashboard of our application again;
when the user switches tabs;
We have a scheduled script that will regularly verify whether the user has successfully activated the embed function of our application in the theme.
4. Warm reminder: When you confirm that you have successfully activated the embed function of our application in the theme, you can ignore the red banner bar prompt. Enable our app directly. If the widget is still not successfully displayed on your product page, you need to switch to the theme again to confirm whether the embed in our app has been successfully activated. If the confirmation is successful but the widget is still not displayed on the product page, you can contact us at support@codericp.com and we will troubleshoot the specific problem for you.
Thanks
Perfect
The team provided incredibly fast support. The tool is also helpful in displaying estimated dates across products, cart, and checkout.
Great app, and really good customer service...
it works like a charm, support is very efficient answer our questions, I recommend
Extremely quick support from the team. Really appreciate their help in answering some questions we met. The tool itself is also useful to display estimated dates in both products, cart and checkout
Had a small problem, wrote to the customer service they had a solution for me in a few hours!
10/10 customer serveice 5* app, its free and got everything you coould need it for
Not so much options. Also need chat instead of email customer service.
Perfect, Very efficient support!
Doesn't operate well on multiple settings. The app altered my theme code. Uninstalled app.
Everything perfect! Best app in its field, fast support and ready to solve any problems, explaining everything step by step.
Great customer support!
I want to express that this app and its customer support are exceptional and surpass expectations.
Shopify app store has thousands of apps and only a few of them are designed well with an intuitive and easy to configure interface and timely and intelligent support available when needed.
In my opinion, the mark of a well-designed app is that it is fun to setup without having to contact support or read through tedious how-to-manuals. Much like my iPhone.
When a customer decides to purchase a product, the burning question usually is that "if I give you my money now, how soon will I receive my goods?" Without a clearly stated answer, the buyer may just walk away.
After trying a few apps, we finally settled on the Estimated Delivery-Plus by Coder. We have been using this app for about 11 months now, during this time we have changed our theme three times so far and this app never needed any tune up. It just works. It took us less than 5 minutes to set it up and we never looked back. Customers have relied on its information and we notice that in our product reviews.
I wouldn't run my business with apps that are difficult to setup or use. I highly recommend this app to anyone looking for a solid, easy, and affordable solution. As for us, it is money well spent with zero headaches.
The BEST QUICKEST support I've ever had. Solved my issues within minutes. Great App and staff . Thank you so much. Highly recommend to download this App
Awesome support!
This is great till now and it also has a free plan which is very useful for beginners
Super fast support and quick resolution to my issue!
so nice
Best support ever! They helped me right away to set up my products and everything went smooth. Thank you!
100% recommended app
Didn't allow country changing. Even after I bought the plan. I think it was a bug or maybe I was using it wrong. Very good product
Thank you very much for your review.
The Free plan has no quotas for categories, countries, languages, etc.
Since there are no categories and country quotas, configuring different expected arrival dates for different countries is not supported.
If you need more features, please choose another suitable plan.
Thanks.
very difficult to configure if you have multiple items you want a different date for. support is fast with a response but their native language is not english so it is hard to understand the directions they are giving because its translated.
Thank you very much for your review.
If you only use the basic functions of our application, our application is very simple (activate the application and use it with simple configuration).
If you need to configure functions such as categories, countries, languages, and languages in different countries in large batches, you need to understand the entire configuration priority usage logic of the application (if you do not understand it well, please contact us, we will be happy to assist you in completing any configuration). Once you understand application configuration priorities, you can display any different widget text or date content on any product in your store.
Thanks.
I am extremely satisfied with the support I received. The team was quick and successful in resolving my issue. Their efficiency and expertise are commendable. Thank you for the excellent assistance!
Internationalization doesn't work properly, lots of bugs and very time-consuming.
Thank you very much for your review. Once you understand the entire process of our application, configuring it for different countries is very simple. If you don’t know much about our application, you can contact us in time (so far, we have not received any emails from you). We will be happy to give you suggestions or assist you in completing function configuration, etc.
Thanks.
This app helps create amazing experience for customers to be updated and know their orders time to time. Widget looks cool and yet very easy to understand.
Incredible free app that outshines even paid alternatives, offering extensive customization options.
Plus, the support team is top-notch—I've never encountered faster or more helpful customer service. They respond within seconds and assist with any request or customization you may require.
Look no further if you're in search of this widget.
A very necessary feature to convert visits into sales. It is an app that users are familiar with from ETSY and Amazon and is a must-have in your store. With a very user-friendly interface.
Support behind this app is very responsive and helpful. Will definitely recommend this app to others.
The service is really good, and the product meets my needs. I like this product and service very much. I already knew my confusion even before I asked. I highly recommend this app.
Excellent customer service.