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The app with the most bugs i have ever tried on Shopify app store.
Significantly higher prices for Shopify Plus stores and it doesn't advertise this anywhere. Very misleading.
We regret pricing didn't fit your business. Our pricing is thoughtfully designed to cater to businesses of all sizes, offering competitive rates and value. Shopify Plus plans are slightly higher due to the advanced features and support needed for larger-scale operations. Most of our existing shopify plus customers are finding a great value through app functionality by solving unique buying psychology problem. We are happy to assist if you interested in give it one more try. Our exclusive animated ETA widgets has played well in increasing shopping experience for many enterprise brands
Also, We prioritise transparency by displaying all pricing options clearly upon app activation, ensuring merchants can make informed decisions.
Average, worked OK for a while. But styling for specific messages hasn't been working for months now. Still no solution.
Axay form SetuBridge here,
Thanks for your valuable feedback. I wanted to first start off by apologizing for the negative experience you had with our app - that's certainly not the experience that we want our merchants to have when working with us or using our apps.
I've reached out to you via email to further investigate this ad as you talked about the font styling for specific messages, it's not available in the current app functionality. You can design content with the available features. And if you face any trouble, please connect us on our support channel. We will help you to solve the issues on time.
Awful experience. I discussed my needs which they said they could accomdate with custom work. That wasn't true part of it couldn't be done but I understood as the checkout can't be modified. They did the other part at a cost of $140 plus I also paid a yearly premium subscription. The custom feature didn't reallly worked properly and half the time didn't even show to my customers. They were looking into it but stopped responding, I am not going to keep chasing a developer who can't be bothered to get back to us. This is an important part for our customer shopping experience, I'm not prepared to put it in this teams hands. I found a better alternative with real customer support! I would not recommend at all. Big waste of time and over $200 spent for nothing.
no trabaja en el tema ella :(
don't work with theme ella :(
We're truly sorry to hear about your experience with our app not working as expected with the Ella theme. We understand how frustrating this can be, and we value your feedback.
Our team is committed to improving our app's compatibility with various themes, including Ella. We would appreciate the opportunity to investigate the issue further and work on resolving any compatibility issues. Please reach out to our support team at help.setubridgeapps@gmail.com or +918511963839, and we'll do our best to assist you and ensure the app functions smoothly with your theme.
Your feedback is invaluable in helping us enhance our app, and we thank you for bringing this matter to our attention. We look forward to addressing your concerns and providing a more positive experience.
I do not recommend this app. Support is very poor. They try to make good impression by "helping". I asked for a specific thing if they app could do it and they told me they could do it if I gave access to the store. I expressly told them not to publish live anything without my consent. Their development was not working and they ignored my texts and after a morning without sales I realised they activated their app wrongfully without my permission. Don't give permission to access your store. I don't recommend it.
I found this app really frustrating and not user friendly at all. You cant change any settings or configure until you enable the app and as soon as you enable it its live on your product pages with the default settings so if any customers are on there live they get the wrong information. Not the app to use if you have different settings for collections/countries/products
Hey Green Lili, an apology for the inconvenience.
This kind of issue occurs sometimes with some of the themes. But don't worry about it, we can fix it for you.
Please drop an email on axay@setubridge.com, I'll fix this issue for you on priority. Thank you.