整体评分
4.7
每个评分等级的数量
  • 89% 的评分是 5 星
  • 7% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2020年11月30日

A simple app that does the job it promises with a wonderful development team that is willing to help with customizations that make it do what it doesn't out of the box, if required. Thanks for the top notch service!

Plantables
印度
19天 人在使用应用
2022年3月31日

Shifa was a great help, and the app works good.. I like the country and product tag settings. so far so good.

Fixim.nl
荷兰
19天 人在使用应用
SetuBridge已回复 2022年4月5日

Hey Bram,

We are grateful that you took the time to leave us a review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime :)

2021年5月11日

Good app does what it does and responsive support. Only 4 star for I did not like the fact that they messaged me through WhatsApp at first for promotional purposes but it was responsive.

Snuggle Beans Store
加拿大
19天 人在使用应用
SetuBridge已回复 2021年5月12日

Thanks for your appreciation for the App. Your words encourage us to keep doing our best to help Shopify stores with advanced functionality.

Please excuse us for connecting with you over WhatsApp without confirming your comfortability. From the last 8 years of building Shopify apps & connecting to merchants from different regions of the globe, we have identified that merchants are found more active on WhatsApp as compare to any other communication platform. With the pure intention of instant support & easy conversation, we reach through WhatsApp & assist them further in all the manners we can. But, as per your remarks, we will consider this & improve. Thanks for acknowledging us.

编辑时间:2023年6月1日

Two updates in this review – 1 update after initial installation, and 1 after the issues I experienced were corrected.
Update 1:
This app on the surface appeared perfect for my needs. And to save 17% on the price, I purchased the annual plan at $79.99. Sadly, since installed on May 14th, I’m still not able to use it.
Issue 1: May 15th: Tried to add a product specific message however no products would load when selecting the relevant Collection the products were part of. Raised a support ticket on May 15 and happily it was resolved the next day. However, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box.

Issue 2: May 20th. Cannot even view the app – just a blank screen when it is selected from Shopify > Apps. Raised support ticket on May 20th. On May 23rd was advised “We apologize for the inconvenience you have faced. We’re very sorry. We will take care of the “issue” on top priority for you. Please hold patience with us.” May 25th, asked for an update on this top priory tissue.
So, after almost 2 weeks (post app installation) I was not able to use it and only received an update after the day after this review was posted.

Updated 2:
On May 26th Support team contacted me and corrected the Issue 2 that was raised on May 20th . After giving them store access Issue 2 was corrected. Then after an uninstall and reinstall the app began to load again….but…..Issue 1 was now back and I could not find any collections in the “product specific message” section. After alerting their support team it was rectified within 24 hours. But again, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box (and also after it was previously corrected).
Now, all that being said, the app has worked flawlessly since. It took a while and support did fix finally the issues after a bit of prodding on my behalf. Would I recommend it ? YES. But, be aware that from my experience so far the support are not as attentive as other apps I have used.

I Love a Hangar
澳大利亚
17天 人在使用应用
SetuBridge已回复 2023年6月16日

Thank you for sharing your detailed feedback and providing updates on your experience with our app. We sincerely apologize for the initial issues you encountered after installation and the delay in resolving them. Your feedback is extremely valuable to us as we strive to provide the best user experience.

We appreciate your patience and cooperation in working with our support team to address the challenges you faced. We understand the frustration caused by the issues related to product messages and collections, and we have taken note of your concerns to further enhance our app's functionality.

We're glad to hear that since the issues were resolved, the app has been working flawlessly for you. We are committed to continuously improving our support services based on customer feedback, and we will ensure that we are more attentive and responsive in the future.

Thank you for recommending our app despite the initial difficulties. We value your trust and look forward to serving you with even better support and features in the future.

2021年2月1日

Hey , The customer supports was really helpful with some custimazations ! But I think they should insert these custimazations in the app as a standard feature.

Design Your Home
德国
17天 人在使用应用
2020年10月28日

I like this app, it really helps me track my expected delivery days. I would recommend it to anyone :)

Sabina Catour
美国
17天 人在使用应用
编辑时间:2021年11月2日

Great little app: easy to set up, fair price, and great customer support. It has everything I was looking for, and it has no impact on store performance.

Magnilink
比利时
15天 人在使用应用
2021年8月5日

We wanted to add multiple shipping methods, and their app support team was super helpful with setting that up. They replied quickly and got the setup done fast as well! Overall, we are very satisfied.

My Outfit Online
美国
13天 人在使用应用
2022年1月11日

Very friendly app, easy to use. Also, customer support is there to answer any questions that may arise.

Blik Products
智利
12天 人在使用应用
2023年3月7日

great app with great fast support, got helped by the team. great app with great fast support, got helped by the team.

VELOZA® - Online warenhuis voor iedereen
荷兰
12天 人在使用应用
SetuBridge已回复 2023年4月25日

Thank you for your glowing review! We are grateful for your feedback and hope to have the pleasure of serving you again soon.