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Mariadel was incredibly helpful and thorough. Stayed with me the entire time until my issue was resolved.
I have been testing this app for the last few days. It does look as though the functionality is well thought through and should do what we need - unfortunately it has a significant bug and the support experience has been very poor. Settings are controlled at the product and collection level. For me, my collections were synced at installation time - but when I add new ones (which is a very likely need to group products for delivery date control), these are not re-synced from Shopify to the database that EDD uses - so you can't use them to control the delivery dates. There is a 'slow update? / Sync button' that appears to offer a refresh - so it looks to be a known problem area - but this does not work (for me at least). I am unsure how well the support are versed in the product - I have had a very hard time getting this problem understood and it's wasted a lot of time for me. I do expect more from a product sold from the Shopify app store so have asked for a refund and will be looking elsewhere. It's a shame - as I say, the product looks well thought out, but it is unusable for me in its current state and there doesn't appear to be a way to get that resolved.
It was amazing, Great customer service, fast response, they did what exactly I wanted to do
Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with our product and that our customer service team was able to meet your needs quickly and efficiently. 🤗We always strive to provide the best possible service to our customers, so it's great to hear that we hit the mark. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you again for your feedback! 💞
Best Regards,
Nona|ETA Support Team
Super APP! Sehr leichte Installation und Customizing. Sie macht genau das, was sie machen soll. Sie zeigt einen schönen Timer und das voraussichtliche Lieferdatum an. Genau das, wonach ich gesucht habe. Macht die Seite gleich viel wertiger.
Schön zu hören, dass Sie mit unserer App zufrieden sind! Wenn wir Ihnen bei irgendetwas helfen können, zögern Sie bitte nicht, unseren Kundenservice zu kontaktieren. Grüße, Esther
Easy to use, great value; exactly what I was looking for. This wants 100 characters for the review.
App molto utile ed intuitiva. Assistenza per installazione app eccelente!!
La consiglio a tutti i venditori.
This app is full of features, works great in my store. Let us show our customers very important info in advance.
Great app, easy to install, good visuals for customers. Highly recommended for all e-commerce stores.
Thank you for your positive feedback! We are glad to hear that you found our app easy to install and visually appealing. We strive to provide the best experience for our customers and appreciate your recommendation. If you have any further feedback or suggestions, please feel free to reach out to us.
- Sophie😊
This product is easy to use and affordable with the free plan that they have available. I recommend..
Thank you for your positive review! We're glad to hear that you find our product easy to use and affordable. We appreciate your recommendation and hope that you continue to enjoy using our free plan. If you have any questions or feedback, please don't hesitate to reach out to our support team. Thank you for choosing our product!
- Sophie
Nice App And Very Useful
Thank you so much for your kind words! We are thrilled to hear that you find our app to be useful. Our team works hard to create an app that is easy to use and helps our users in various ways. Your feedback is greatly appreciated, and we hope that you continue to enjoy using our app. If you have any suggestions or feedback, please don't hesitate to let us know. Thanks again for your support!💗
All the best!
Nona|ETA Support Team