Avaliações (294)
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Bei jedem neuen Produkt kann ich dieses nicht in der leiste für produkte hinzufügen finde. Es dauert bis durch aktivieren und deaktivieren und auch durch andere Möglichkeiten das neue Produkt in der Produktauswahl erscheint.
Hallo,
Vielen Dank für Ihre Nachricht. Es tut mir leid zu hören, dass das neue Produkt nicht sofort in der Produktleiste erscheint. In einigen Fällen kann es tatsächlich eine kurze Verzögerung geben, bis das Produkt nach dem Aktivieren und Deaktivieren oder anderen Änderungen angezeigt wird.
Wir empfehlen, den Cache Ihres Browsers zu leeren oder die Seite neu zu laden, um sicherzustellen, dass alle Änderungen korrekt angezeigt werden. Falls das Problem weiterhin besteht, lassen Sie es uns bitte wissen, damit wir weiter untersuchen können.
Wir sind stets bemüht, unseren Service zu verbessern und möchten sicherstellen, dass Sie mit unserer Plattform rundum zufrieden sind. Falls es noch andere Aspekte gibt, bei denen wir Ihnen helfen können, oder wenn Sie Anregungen haben, würden wir uns sehr freuen, von Ihnen zu hören.
Danke für Ihre Geduld und Ihr Vertrauen!
Beste grüße,
Nova |EDder Support-Team
I liked the app. It does what it promises. The customer service solution was also very handy. The team was very helpful.
Hi there,
Thank you very much for your approval and feedback! And we are so glad that we could help you! Our team always keep trying to continuously improve our app and service! And we are so glad to hear all of the users feedback and suggestions! If you have any problems or suggestions, just feel free to contact us and we will try our best to solve them and improve our app so that we can give you a better using experience!
Regards,
Allen
This is a great app that can provide my customers with an Estimated time of arrival of any and all the item they can and will purchase.
Dear Rahzchest,
Greetings! I wanted to extend my sincerest thanks for taking the time to share your feedback with us through the survey. Your input is of great value to us and helps us strive for excellence in our services.
We regret to hear that we have not met your expectations, but we are grateful for the opportunity to learn and improve. Your feedback demonstrates that there is room for growth, and we are eager to do better.
If you could kindly share with us what we could do to effectively improve your experience, it would be greatly appreciated. We are eager to hear your thoughts and suggestions.
Thank you once again for your feedback and have a wonderful day!
Sincerely,
ETA Support team
It was working great at first, however, it became all buggy and is currently not showing on one of my products. However, we are sending a support request right now! Great app still!
Thanks for your review. I just send you an email. Just to let you know, we won't show the ETA message if the product inventory is 0.
So if you want it show on the product page, please update the inventory quantity of that product.
I can't contact you through email. So let me know if anything else we can help.
It works and it's easy to figure out. I needed help customizing the placement of the eta information and customer service took care of it for me real quick like less than 10 minutes. I think her name was Anne. Really great for drop shippers you can tag etas for drop shipped products and or etas for local or domestic products. The app could use more features but for the monthly price it's a good deal.
Hi there,
Thank you for your approval. We are so glad that we can help you. Your support brings us courage to move on. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your feedback. Have a nice day~
Regard,
Anne
Guter Support! Hat klar und verständlich kommuniziert und hat mir weiter geholfen. Ich werde das App nun weiterhin testen!
Updated: I have tried several delivery estimate apps on Shopify and this one offers the most for the best price. It is also probably the easiest of the delivery apps to set up. It is the only app (I believe) that will also show the estimated delivery for each product under the item in the cart page as well as on the order history page. That is immensely helpful for customers. I've encountered a few minor issues, but customer support was more than willing to take care of them very quickly. Recommended.
Thanks for your review. Sorry for the late reply.
We have fixed the issue you mentioned. You can enable your app now. Let me know if you still need other help.
Regards
simple et efficace
Merci beaucoup pour votre avis positif ! Nous sommes ravis que notre produit soit simple et efficace pour vous. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit d'autre.
All the Best,
Belle| ETA Team
It works well. The GeoLocation feature being available on the free plan is amazing. Not to mention the superb customer support. The only gripe I have with the app is the subpar search function. Searching for USA, United States or even United [space] doesn't return United States of America, they have informed me this will get fixed and when it does we'll up the review a star! Great work guys.
Mariadel was very helpful and after the problems I was experiencing with the app she requested permission for a tech guy to have some access to my store to allow the delivery zones to be displayed on my site, as there was some issues with the app working with my site initially. The only reason I didn't provide 5 stars is because of the technical issues to begin with. 5 star service though.