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Very good and fast customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi there,
Thank you for your approval. We are trying our best to offer better service. If there is anything else we can help with, just feel free to contact us.
Thanks again for your support. Have a nice day~
Regards
Ruby
I liked the app. It does what it promises. The customer service solution was also very handy. The team was very helpful.
Hi there,
Thank you very much for your approval and feedback! And we are so glad that we could help you! Our team always keep trying to continuously improve our app and service! And we are so glad to hear all of the users feedback and suggestions! If you have any problems or suggestions, just feel free to contact us and we will try our best to solve them and improve our app so that we can give you a better using experience!
Regards,
Allen
This is a great app that can provide my customers with an Estimated time of arrival of any and all the item they can and will purchase.
Dear Rahzchest,
Greetings! I wanted to extend my sincerest thanks for taking the time to share your feedback with us through the survey. Your input is of great value to us and helps us strive for excellence in our services.
We regret to hear that we have not met your expectations, but we are grateful for the opportunity to learn and improve. Your feedback demonstrates that there is room for growth, and we are eager to do better.
If you could kindly share with us what we could do to effectively improve your experience, it would be greatly appreciated. We are eager to hear your thoughts and suggestions.
Thank you once again for your feedback and have a wonderful day!
Sincerely,
ETA Support team
Awesome app. Very easy to use with many customizations. Their support is also very fast. Only thing is new products take some time to show in the app catalogue.
We're just starting to explore using this app - so far the team have been really responsive to our requests and ensure that everything is installed as it should be.
Like that it connects to Parcel Panel tracking too - and I've popped over a suggestion for that.
I love this application. It's design and simplicity provide me with everything I need from a ETA app. If you're in any doubt about installing this app, don't be, it is first class, as is the service and support.
I used this app to add a region-specific ETA for all my products. Very simple UI to use and did the job well even with just the free version. I decided to move the widget icon to a non-default location on the page, and contacted the customer support for assistance. They resolved it effectively and promptly. No issues with the app. Highly recommend!
Works fine and really great help from customer service (Mariadel). Great! Hopefully there will be some more design options in the future.
Great app and excellent customer service. 100% Recommended to give more information to your client about shipping and improve conversion.
It was working great at first, however, it became all buggy and is currently not showing on one of my products. However, we are sending a support request right now! Great app still!
Thanks for your review. I just send you an email. Just to let you know, we won't show the ETA message if the product inventory is 0.
So if you want it show on the product page, please update the inventory quantity of that product.
I can't contact you through email. So let me know if anything else we can help.