EDDer: Estimated Delivery Date

EDDer: Estimated Delivery Date

価格設定
無料プランあり
ハイライト
最新テーマに対応
評価
4.7 (292)
開発者
Channelwill

"When can I get my order?" - Answer the question to increase trust and urgency for your customers.

ETA, developed by Channelwill, solves one of the biggest questions from your customers. You can display shipping messages or ETA information right under the "Add to Cart" button. So your customers know the exact day when they can get the package. Boost conversion rate by improving customer trust and urgency!

ETA, developed by Channelwill, solves one of the biggest questions from your customers. You can display shipping messages or ETA information right under the "Add to Cart" button. So your customers know the exact day when they can get the package. Boost conversion rate by improving customer trust and urgency! さらに表示する
  • Display delivery message on product page, cart, checkout, success page & email.
  • Different date displaying rules for specific products, collections or countries.
  • Set weekly days off, cut off-time, , and public holidays.
  • Display expected date message based on inventory.
  • Display delivery date message with formats in popular languages.
ハイライト
最新テーマに対応

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Etranslate, Parcel Panel

カテゴリー

価格設定

FREE

無料

  • Manage 100 products
  • Visitor location (GeoIP) based date calculation
  • Target all/specific products/collections
  • Delivery timer
  • Email support

Premium(25%off)

$3.99 /月

  • Manage 1000 products
  • Visitor location (GeoIP) based date calculation
  • Target all/specific products/collections
  • Delivery timer
  • Email support

Pro(25%off)

$7.99 /月

  • Unlimited products
  • Visitor location (GeoIP) based date calculation
  • Target all/specific products/collections
  • Delivery timer
  • Priority support

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。

レビュー (292)

総合評価
4.7
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年10月17日

This app is an excellent tool for displaying shipping information clearly to users, making the entire shopping experience more transparent and smooth. I recently switched to a new theme and encountered a small issue with the app's integration. However, their support team went above and beyond to assist me. They responded quickly and worked with me to resolve the problem within just 30 minutes! The level of customer service was impressive—friendly, professional, and highly efficient. I couldn’t have asked for a better experience. If you're looking for an app that enhances your store and provides top-notch support, I highly recommend this one!

Divinus Furniture
カナダ
アプリの使用期間:3日
Channelwillが返信しました 2024年10月20日

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Best regards,

Emma
EDDer Customer Support Team

2024年11月18日

nice

Besontique
ドイツ
アプリの使用期間:2年以上
Channelwillが返信しました 2024年11月21日

Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
EDDer Customer Support Team of Channelwill

2024年8月1日

very good service from these people

NewHall Watches
イギリス
アプリの使用期間:28日
Channelwillが返信しました 2024年8月5日

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
EDDer Customer Support of Channelwill

2024年7月30日

funktioniert, der support reagiert schnell und effizient.

Super um den deutschen gesetzlichen Lieferzeitregelungen gerecht zu werden.

Verwende die app jetzt schon länger als ein Jahr, alles top.

Händisch-Design
ドイツ
アプリの使用期間:1年以上
Channelwillが返信しました 2024年8月2日

Vielen Dank, dass Sie sich die Zeit genommen haben, eine so tolle Bewertung zu hinterlassen! Wir freuen uns, dass Sie mit dem Service zufrieden sind. Solches Feedback motiviert uns, unsere Services weiter zu verbessern. Wir freuen uns sehr über Ihre freundlichen Worte.

Bitte wenden Sie sich jederzeit an uns, wenn Sie Unterstützung benötigen oder Ideen und Vorschläge haben, wie wir die Plattform weiterentwickeln können. Wir sind rund um die Uhr für Sie da.

Wir sind immer auf der Suche nach Möglichkeiten, unsere Produkte zu verbessern und für alle Benutzer nützlich zu machen.
Nochmals vielen Dank für Ihre netten Worte!

Mit freundlichen Grüßen

Emma
EDDer Kundensupport von Channelwill

編集日:2024年5月31日

I don't like the feature because it take into account your Draft products and counts them as live products, also it limits you. I have the Pro Plan which is supposed to allow you up to 1,000 products. I don't have a 1,000 products but the app takes into account my draft products and collections that are draft so it counts against your quota. Also, customer service is good but it takes to long for "escalation" team to respond. I have products that need a different delivery time and I can't add them because it says I'm over my limit which I have less than 500 active products, so the app is not full proof and they ask you to upgrade in order to use the service, even though I dont have 1,000+ products. I'm going to uninstall this app and go with another app.

Now going on 4 days and no solution??? C'mon! DAY 5 NOW, NO SOLUTION! I'm uninstalling this app!

The Nichole Collection
アメリカ合衆国
アプリの使用期間:約2年
Channelwillが返信しました 2024年5月29日

Dear The Nichole Collection,

I hope this email finds you well. This is Kim from the EDDer Support Team. Thank you for sharing your detailed feedback. I'm truly sorry to hear about the difficulties you've encountered with our app and the frustration it has caused you. Your concerns are very important to us, and I want to address each of them to ensure we can improve your experience and prevent such issues in the future.

Firstly, I understand your frustration with the app counting draft products and collections towards your quota. I apologize for any inconvenience this has caused. We are currently working on a solution to ensure that only active products are counted towards your limit. Your feedback is invaluable, and we are making this a priority for our development team.

Regarding the escalation team's response time, I apologize for the delays you've experienced. Providing timely and effective support is crucial, and we're taking immediate steps to improve our response times for escalated issues.

As for your issue with product limits and delivery times, I understand how this has impacted your operations. Our team is now working on this to ensure that our app functions correctly and meets your needs without requiring an unnecessary upgrade.

I deeply regret that you feel the need to uninstall our app and explore other options. Your satisfaction is our top priority, and we would hate to see you go. If you're willing to give us another chance, I'd like to offer you a complimentary extension of your current plan to ensure we resolve these issues to your satisfaction.

Please let me know if there's anything else we can do to assist you. I am committed to making this right and hope to restore your faith in our app and service.

Thank you again for your valuable feedback.

Best Regards,

Kim|EDDer Support Team

サポート

EDDer: Estimated Delivery Dateに関するご質問にはChannelwillがお答えいたします。

開発者

Channelwill

WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK

リソース

この開発者は日本語での直接的なサポートを提供していません。

公開日

2020年10月29日

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