EDDer: Estimated Delivery Date
- 定价
-
提供免费套餐
- 亮点
- 适用于最新模板
- 评分
- 4.7 (294)
- 开发人员
- Channelwill
配图图库
"我什么时候能收到我的订单？" - 回答这个问题以增加您的客户的信任感和紧迫感。
ETA，由Channelwill开发，解决了您客户最大的疑问。您可以在"加入购物车"按钮下方显示运输信息或ETA信息。这样您的客户就知道他们可以在哪一天收到包裹。通过提高客户的信任感和紧迫感来提高转化率！
- 在产品页面、购物车、结账、成功页面和电子邮件上显示送货信息。
- 为特定产品、集合或国家设置不同的日期显示规则。
- 设置每周休息日、截止时间、公众假期。
- 根据库存显示预期日期信息。
- 用流行语言的格式显示送货日期信息。
包含自动翻译的文本
- 亮点
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Etranslate
- Parcel Panel
定价
免费
免费
- 管理100个产品
- 基于访客位置（GeoIP）的日期计算
- 针对所有/特定产品/集合
- 送货计时器
- 电子邮件支持
高级版（75%折扣）
$3.99 /月
- 管理1000个产品
- 基于访客位置（GeoIP）的日期计算
- 针对所有/特定产品/集合
- 送货计时器
- 电子邮件支持
专业版（75%折扣）
$7.99 /月
- 无限制产品
- 基于访客位置（GeoIP）的日期计算
- 针对所有/特定产品/集合
- 送货计时器
- 优先支持
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
评论 (294)
This app is an excellent tool for displaying shipping information clearly to users, making the entire shopping experience more transparent and smooth. I recently switched to a new theme and encountered a small issue with the app's integration. However, their support team went above and beyond to assist me. They responded quickly and worked with me to resolve the problem within just 30 minutes! The level of customer service was impressive—friendly, professional, and highly efficient. I couldn’t have asked for a better experience. If you're looking for an app that enhances your store and provides top-notch support, I highly recommend this one!
Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Best regards,
Emma
EDDer Customer Support Team
nice
Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
EDDer Customer Support Team of Channelwill
Good
Thank you so much for taking the time to leave 5 stars! We are delighted that you're happy with the app. We really appreciate your feedback as we continue to try to provide the best user experience.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
EDDer Customer Support Team
I don't like the feature because it take into account your Draft products and counts them as live products, also it limits you. I have the Pro Plan which is supposed to allow you up to 1,000 products. I don't have a 1,000 products but the app takes into account my draft products and collections that are draft so it counts against your quota. Also, customer service is good but it takes to long for "escalation" team to respond. I have products that need a different delivery time and I can't add them because it says I'm over my limit which I have less than 500 active products, so the app is not full proof and they ask you to upgrade in order to use the service, even though I dont have 1,000+ products. I'm going to uninstall this app and go with another app.
Now going on 4 days and no solution??? C'mon! DAY 5 NOW, NO SOLUTION! I'm uninstalling this app!
Dear The Nichole Collection,
I hope this email finds you well. This is Kim from the EDDer Support Team. Thank you for sharing your detailed feedback. I'm truly sorry to hear about the difficulties you've encountered with our app and the frustration it has caused you. Your concerns are very important to us, and I want to address each of them to ensure we can improve your experience and prevent such issues in the future.
Firstly, I understand your frustration with the app counting draft products and collections towards your quota. I apologize for any inconvenience this has caused. We are currently working on a solution to ensure that only active products are counted towards your limit. Your feedback is invaluable, and we are making this a priority for our development team.
Regarding the escalation team's response time, I apologize for the delays you've experienced. Providing timely and effective support is crucial, and we're taking immediate steps to improve our response times for escalated issues.
As for your issue with product limits and delivery times, I understand how this has impacted your operations. Our team is now working on this to ensure that our app functions correctly and meets your needs without requiring an unnecessary upgrade.
I deeply regret that you feel the need to uninstall our app and explore other options. Your satisfaction is our top priority, and we would hate to see you go. If you're willing to give us another chance, I'd like to offer you a complimentary extension of your current plan to ensure we resolve these issues to your satisfaction.
Please let me know if there's anything else we can do to assist you. I am committed to making this right and hope to restore your faith in our app and service.
Thank you again for your valuable feedback.
Best Regards,
Kim|EDDer Support Team
I have been constantly having issues with it displaying the ETA on products. I have been using this app for 2 years and am constantly having to reach out to support for the same issues time and time again. It's not as seamless as it presented. It is a good application.. when it actually works. Although Kim from the EDDer Support Team has responded, still not response back from multiple emails regarding my issues. This is not a great app nor am I receiving the customer service necessary.
Hello There,
This is Kim from the EDDer Support Team. Thank you for sharing your feedback regarding your experience with our app. We sincerely apologize for the recurring issues you've encountered, particularly with displaying the ETA on products. Your satisfaction is of utmost importance to us, and we're committed to resolving these issues to ensure a smoother and more seamless experience moving forward.
We understand the frustration that comes with encountering the same issues repeatedly, especially after using our app for two years. Please know that your feedback has been shared with our development team, and we are actively working on identifying and addressing the root cause of these issues.
Additionally, we want to reassure you that we are continuously striving to enhance the user experience and uphold the standards of quality and reliability that we aim to deliver. We are grateful for your loyalty and patience as we work to resolve these issues and restore your confidence in our app.
If you have any further questions, concerns, or suggestions for improvement, please don't hesitate to reach out to our support team. We are here to assist you every step of the way and ensure that your experience with our app meets your expectations.
Thank you for your valuable feedback, and we look forward to regaining your trust and providing you with a more seamless and enjoyable experience with our app.
Kind regards,
Kim|EDDer Support Team
支持
应用支持由 Channelwill 提供。
开发人员
WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK
推出日期
2020年10月29日
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