Sweet Shipping Cost , 168 reviews

Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
    114
  • 20% of ratings are 4 stars
    33
  • 3% of ratings are 3 stars
    5
  • 5% of ratings are 2 stars
    8
  • 5% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping costs upfront, potentially boosting sales by reducing cart abandonment. It's praised for its ease of installation, automatic connection with store shipping costs, and professional appearance. The app adjusts shipping costs based on customer location and is free, making it ideal for budget-conscious merchants. However, some merchants would like more customization options.

May 31, 2023

The app would be very useful but the support team doesn't not respond to emails. We have multiple stores and the app doesn't work correctly in some of them. We tried to reach the support team, but they did not respond at least one of our emails.

3-wines.com
Slovenia
4 days using the app
December 19, 2019

Didn't show up on our store. Sent 3 emails asking if anybody would like to look into it. No response. Uninstalled.

Pyramid Plastics
United Kingdom
11 days using the app
December 7, 2019

I tested it out and 1) based on the IP address I am in a location that is 45 minutes away and 2) I use Shopify estimated shipping (i do not use third party) and it states that "There are no shipping methods available for ...
I tried contacting the developer but looks like no one is bothered to respond

Sonhoband
United States
2 days using the app
March 11, 2019

The app shows the wrong shipping price and the developers wont answer my email to fix the problem. Wish it worked, the app is one of a kind

Free Prime Loot
United States
1 day using the app
July 4, 2019

Does not works. I tried contacting the developer but looks like no one is bothered to respond. Would have been a good app if it worked.

Petrichor
India
1 day using the app
May 26, 2019

I tested it out and 1) based on the IP address I am in a location that is 45 minutes away and 2) I use Shopify estimated shipping (i do not use third party) and it states that "There are no shipping methods available for your cart or destination." Which is simply not true. Rather than spend a great deal of time on something that should have been so easy to work... I simply uninstalled and will look elsewhere.

31 Thrift & More
United States
25 minutes using the app
Edited December 9, 2019

I wanted to change up my store to have better pricing and more realistic shipping. However this app only shows USPS rates and will not show UPS rates making it useless as I was trying to move away from USPS. Another issue was that I tested it out while on a business trip to Albuquerque and the app kept coming up with Las Vegas for the location. Not exactly accurate.

dubparts.com
United States
7 minutes using the app
January 12, 2019

Installed it only for it to immediately tell me that it doesn't work with calculated shipping (which all my listings have).
Thanks for the warning!

hm3o5
United States
6 minutes using the app
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