Etsy Integration & Sync ‑ DPL , 468 anmeldelser
Afgræns
-
Efter bedømmelse
New to this app and still trying to figure things out but the customer service has been excellent and so responsive. They're been great walking me through it all to get my shops synced.
Thank you for your wonderful review. I'm glad that we could help you set up everything and get your shops synced. I'll make sure the team hears your feedback as well and thanks again for taking the time to write a review!
Please let us know whenever you have any questions and we will reply as soon as possible.
Ich benutze diese App jetzt über Monate hinweg, so etwas schlechtes und unkompetenzes habe ich noch nirgends erlebt.
Wenn ihr rechtlich abgesichert sein wollt und eine funktionierende Schnittstelle verwenden wollt, benutzt bitte nicht diese App! Das ist eine absolute Frechheit!
We’re sorry that your experience was with the app was not according to your expectations and we will take your feedback at heart. Having sad that we find it a bit harsh that despite us creating a custom feature to accommodate your request we are still faced with a 1 star review.
MESSED UP MY INVENTORY MULTIPLE TIMES WITH 0 SUPPORT EXCEPT "SORRY FOR THE THAT" REMOVED LITERALLY MILLIONS OF ITEMS FROM STOCK AND THEN CLAIMED "FIXED" IT DID IT AGAIN, COSTING US DOZENS OF HOURS OF TIME AND LOST SALES.
We're sorry to read that your inventory is mismatching. We investigated your particular case, found a mismatch in product attributes between the two platforms which has been taken care of.
Hopefully you will re-consider our app in the future since we can help you with that.
I had some problem but I got quickly return . Userfriendly app.
Thank you for your help and quickly return
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
I am thrilled to have this app to move my 900+ items over to Etsy! Looks like they are making improvements, but what they have now is perfectly suited to do the job! I was a little confused when I started the transfer, but someone was available on webchat right away to walk me through. It's super easy--I'm just an airhead, admittedly. Thanks for the great work, guys!
Thank you for your review and let us know in case of any further concerns and issues. Remember we are just an Email away from you.
I've used this app to help to send the products to shareable affiliates . Initially I had little bit difficulty to use their app but their support team excelled my expectation and did awesome job .
Highly recommended and awesome support team.
This app was an absolute nightmare! Instead of processing each order so they can be sent to the drop shipper, every order was marked as complete.
If frustration were my only problem with using this software, I’d be ok. But to ruin my Christmas sales, my reputation with Etsy and cost me so much money, this is pathetic.
I did not set time aside during the holidays to babysit and supposed 'automated' system that I was paying for.
Then when I contacted support, they gave me some ridiculously time consuming instructions, which were very confusing. A reputable company would have fixed not only the issue, but also push thru the orders so they could be properly processed. If it were my company, I would have also offered free service for at least a year or tried somehow to find a way to make up for my client's major loss. 5-10 years of free service wouldn't have even made up for my loss.
Never again
Cooch
Hello Skrew,
In March we receive a review which is supposed happen during Christmas? Is this a geniune review?
Our support team has reached out to you and no response unfortunately.
If you’re facing difficulties in using the app our team is more then happy to look into it and make sure you’re setup.
But without response and a review which more looks like slander it’s hard to come to a proper solution.
kind regards,
Exportfeed support
I was really confused, but I did a live chat with Darpan C. We connected on Google Meet so I could share my screen, and within 2 minutes, he solved my problem. Wonderful customer service!!
This feed is great if you have all the time in the world after 12 am USA time to chat with there support and make it all work. Then repeat this every time you access the feed if you are that person then go for it otherwise stay 10 miles away to save the hassle. Pathetic is not fitting here that is what this feed provider is
Simple yet powerful app. This app has straightforward workflow for integration and support team is responsive.