Rezensionen (481)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
21. Juli 2020

DO NOT USE THIS APP. 100% FALSE ADVERTISING. I downloaded this APP to integrate my shop with Bonanza. If you look in the Ad for this APP above, you will clearly see "Bonanza" on their list of 40+ shops they CLAIM to integrate with. I downloaded the APP and sure enough, there was a link to Bonanza on their main page and I began building product feeds to sync my shop. After spending hours building feeds for each of my categories, I started the migration process and found there was no "upload to Bonanza" button. Instead, the only option was a button labeled: "HOW to upload to Bonanza". OK, so now I'm clicking on their "HOW TO " button and I get sent a page full of dead web links. When clicking on the various links of their "How To" landing page, you will see results that state: "error, no page found". So now I decide to search Youtube and Google for help. hoping that maybe another Shopify user has had experience with this APP. Furthermore, I attempted to contact Exportfeed via their chat and no one was live at that time. After the Youtube and Google searches were unsuccessful I decided to send an email to Exportfeeds tech-support asking for help. This was last Thursday. So after spending hours pulling out my hair, I wondered if I should just abort mission, delete the APP and try another source. But I decided not to act in haste and instead I'd wait for a response from tech support. Well today is Tuesday and I got my response and I was shocked to say the least. I was told "Our APP doesn't support integration with Bonanza". Seriously. They have Bonanza listed above as one of the platforms that their APP supports. They have Bonanza in their list of choices for various integrations once you're inside their APP...but they DON"T SUPPORT BONANZA! How is this even possible? The only thing I can think of is that Exportfeed probably only integrates with a small handful of the platforms listed above and the rest are all just listed to "pad their resume" and allow them to claim that they support 40+ platforms. This id a disgraceful business practice no matter what industry you are in.

The way I look at this is simple, and this applies to people and to companies: either you have integrity or your don't. If they're lying from the beginning about what their product can do, what more do you need to know?

Mad Apple Shop
Vereinigte Staaten
3 tage mit der App
Digital Product Labs hat geantwortet 24. Juli 2020

Why are you ranting and bringing false accusations to the reviews here? Is this how your clients treat you when they run into something?

Our support informed you about the mismatch with the Bonanza feed requirements and offered to solve this.
Instead of replying them and have a working solution you’re showing frustration what does not gives a subjective view on our app. The app powered by a team who are dedicated to always improve the APP / solution so that our clients are optimally helped.

I hope you will consider this in the future while rating apps in the Appstore.

^Haico

19. Mai 2020

This app doesn't work and technical support is incompetent. We gave them a try and after several attempts, orders were not syncing and the feeds were not being sent on a timely manner. This caused a complete mess with duplicate orders and unhappy customers. Save yourself the trouble. They can't get it together.

Tropical Fruit Box
Vereinigte Staaten
3 tage mit der App
Bearbeitet am 4. Januar 2023

As soon you understand how it works, everything is very smooth. Thank you to Jillian that helped me to better understand the calculated shipping detail for the synchronization.

ArtBossa
Vereinigte Staaten
Etwa 3 stunden mit der App
Bearbeitet am 25. Juli 2019

I'm looking for an app to automate cross listing items to etsy. This app is pretty bad. The first upload was clumsy but it did get everything over to etsy. Everything was mis-categorized so I had to go manually change the age of the others. But after that initial upload, nothing updated. It's a terrible interface and doesn't seem to even update anyway.

Update: They have reached out me to try to update things to work better so I am trying it again and will update my review.

Vintage MC
Vereinigte Staaten
3 tage mit der App
6. Dezember 2017

Waste of time! It wasn't even able to upload our feed, we spent 3 days trying and nothing! No solution from the support, that, by the way, is terrible, always offline on the chat and no answers from email.

Airportag
Vereinigte Staaten
2 tage mit der App
29. Juli 2019

Genius!!! Great App and the support it´s very effective, i only have a little trouble in the charge of the feed but it was solved quickly by the support staff. Thanks!.

About U Spain
Spanien
Etwa 2 stunden mit der App
Bearbeitet am 5. Juli 2018

The support is not responding, the service is very poor. I would not recommend.

Freolic
Vereinigtes Königreich
2 tage mit der App
2. November 2021

Very nice app with clean workflow to sync between Shopify and Etsy. Support person was really awesome who helped me walked through everything, answered all my questions to my satisfaction :)

Bholi By Vartika
Vereinigte Staaten
Etwa 2 stunden mit der App
Digital Product Labs hat geantwortet 10. November 2021

Thank you for your review and feedback, we're glad to hear that you found our app easy to use and the support person helpful.

We hope this helps with your business needs so please let us know if there's anything else we can do for you.

29. Juni 2023

I would defiantly recommend this app and their customer service is amazing. I am new to Etsy and Shopify so Surya has really helped me.

Kudu Apparel 2 Gear
Vereinigte Staaten
Etwa 2 stunden mit der App
19. Juni 2023

The app is very easy to figure out, syncing my shopify store to etsy store. Thank you again Surya Shrestha for the help!

9holer
Vereinigte Staaten
Etwa 2 stunden mit der App