Etsy Integration & Sync ‑ DPL , 351 reseñas
There were mutiple problems and their personel are only train on how to connect you and not troubleshooting. But the worst was when couldn't upload for a week. They blamed it on Etsy token revoked. It was because the shop name in Etsy had changed and needed to be re-connected to Etsy with new shop name. I found this out on my own. But they were so quick to blame Etsy they never checked. Very poor service.
I have some little issues when I began to use the app (caused by my bad English LOL) and the support team (Jillian specially) was wonderfull! She helped me to configurate my store to put dimensions and now I can upload my products to Etsy and control everything in my Shopify store. I tried a lot of app to do this and this is the best, sure!
NEVER AUTHORIZED TRHE EXTENDED BILLING TRIED TO HIT CHAT NO ONE ANSWERS BILLED 59.99X 6 MONTHS FOR NOTHING WILL BE DISPUTING CHARGES GOT 2 SALES 6 MONTHS ETSY SAID ALL LISTINGS ARE JUST IN VIEW MODE NOT PURCHASE DUE TO THIS APP I WANT REFUND
Sorry for the frustrations and that you didn't have a good experience with our app or selling through Etsy.
Our app is not able to authorise / select a plan by itself.
I checked our support tools and chat and it looks like you haven't contacted support. Our team has reached out per phone but they were instantly hang up. Please reply to our email or use the 24/7 chat widget in our app so we can help you.
kind regards,
DPL support team.
the app has worked well for me over the past couple of years, customer service is very helpful, Surya S was especially great!
I am finding the app easy to use and am very happy. I would highly recommend this app for Shopify-Etsy integrations.
Works great for syncing products to Etsy! Great customer service.
Have not tried out the order syncing process yet.
App is just okay. It doesn't automatically update your Esty items, and to try and figure out how to update the items is very challenging. There solution is to have another DEMO call. Tech support just won't help you get what you need done. Not the best app.
Very great customer service (we worked with Surya Shrestha). Good app for Etsy to Shopify integration.
Surya S. was so helpful in getting my products synced for me. We used google meet and it made is so easy. Thank you so much loving the app so far.
App is Amazing if you are trying to streamline your order processing from Etsy and Shopify. Excellent customer service as well we could not be happier! Thanks you all!