Etsy Integration ‑ DPL

System is hard to use & navigate plus customer experience is really poor. They take a long time to respond & given the nature of their product, instant replied are required. do not bother installing

I went through 3 trial periods before this tool was set up by their tech team. The feed still did not work and when I asked for it to be fixed they sent me instructions to do it myself. Not what I call good customer service and the UI is antiquated.

There's always error with something or AWS missing even though it has been entered. Not a for beginners..

There were mutiple problems and their personel are only train on how to connect you and not troubleshooting. But the worst was when couldn't upload for a week. They blamed it on Etsy token revoked. It was because the shop name in Etsy had changed and needed to be re-connected to Etsy with new shop name. I found this out on my own. But they were so quick to blame Etsy they never checked. Very poor ...

They charge you based on TOTAL SKUs in your store not what you ACTUALLY use through their app. So not very good at all

I write this to save others their time and sanity. Only 1 item uploaded to Etsy and got an error message for everything else, but with no way to figure out what to do. They're overseas so Live Help was always closed and the one time it was open, no response for the 40 min I was on the site. I'm MTN standard time and you can only schedule a session starting at 9:30pm and into the night. I emailed ...

Horrible support. Just uninstalled today. The interface is clunky, and it has been a week and still no feed was setup. Customer support has stopped responding.

Look elsewhere.

Only the operator can upload some products hard. Although variants are displayed in the products, but no more pictures except the main picture.
I was told that they are still working on the Etsy Channel. I find it quite inappropriate to deduct the amount for a whole year for an app that is not ready yet.
The "Premium" support is friendly but that does not help if the promises of the app are not ...

Spent weeks trying to get the products to link with between Shopify and Etsy and it never worked. We had all our SKU, Product titles, variant titles, qty, and prices that match exactly and it never would link. Support is horrible and they kept telling us they would respond and no one would respond. Chat is fast to respond, but often that ended with them telling us they needed to have a developer ...

App doesn't allow you to export your order from Etsy to Shopify, either I'm retarded and didn't read this write. Or their customer service agent is right and this app DOESNT allow to you transfer your orders to your Shopify? "thanks I truly wanted to spend the next 3 days trying to locate this apps code from my website"