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This was the only app I was able to find that could transfer data from Shopify to Etsy, many can do the opposite while I need this exact ability to export listings from my Shopify store to Etsy. I contacted the support and while there was a delay in responding due to time difference (we are in different zones), they got back to me and called to walk me through the set up. There is a learning curve but nothing cumbersome or beyond the ability of an elementary school student to comprehend. I would say with little patience for the customer service to get back to you, this app does what it states. The person's name who helped me was Rudra and he was very patient and professional.
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Customer support is helpful and responsive. When there has been a glitch or problem, they're always responsive. I appreciate that!
Great app, a fantastic time saver to help upload all my products from Shopify to Etsy. Orders come straight through from Etsy with barely any delay and then integrated directly into my online orders through Shopify. Great for allowing me to control all my orders in one place.
Some minor issues in syncing products that have been updated after uploading into Etsy but great customer service from the support team resolved the issue really quickly.
Highly recommend.
I was having difficulty with the app and received excellent customer service which solved my problems. I am loving this app for etsy integration!
The best app and so wonderfully helpful is the staff! Walked me though my setup on Etsy so that I could understand. I love this app I have also increased SALES!
Highly Recommend this company. They are new but their tech support is awesome! I love the live chat feature. Darpan helped me out as a new user and he was able to guide me remotely via Google Meet to how to use the app. Great customer service is so appreciated since it's rare nowadays.
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
It has been a life saver! I no longer have to go back and fourth between the two platforms. I have ran into a few issues, but every time I simply click to chat and have the pleasure of speaking with Surya S. a few times now. Very patient, knowledgeable and helps walk me through until my issues are resolved! Would recommend.
Hi Beyond Blank Spaces. Thank you so much for your review. We love hearing feedback from our customers, and it's always rewarding when we can make a customer's day with an easy fix.
Thank you for taking the time to share your experience with us--we really appreciate it.
Absolutely fantastic service!!! Got help straight away when needed to help me export listings. Darpan was brilliant and I couldn't recommend higher.. Fantastic!
Thank you so much for your review and feedback. I'm glad to hear we were able to help you with exporting your listings!
I will pass on this feedback to our team, they'll be delighted to know that their service is appreciated.
omg. i love the customer service. very outgoing. very smart and love his work. the app is really great and so far, it is amazing.
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and glad you feel we're on the right track!
I spoke with Nirmal absolutely amazing help, called me straight back with a screen share to guide me when I struggled with something. Clear and polite saving me loads of valuable time. really appreciate your help and support. Thank you