Calificación general
4,8
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
15 de abril de 2021

App doesn't allow you to export your order from Etsy to Shopify, either I'm retarded and didn't read this write. Or their customer service agent is right and this app DOESNT allow to you transfer your orders to your Shopify? "thanks I truly wanted to spend the next 3 days trying to locate this apps code from my website"

JewelryOfDevotion
Estados Unidos
4 días usando la aplicación
Digital Product Labs respondió 18 de abril de 2021

The agent you spoke with explained that aside of the orders the products need to be present in Shopify (what our app solves for our customers) as well in order to successfully sync orders.
Instead of giving him the time to explain and help you with this, you stopped the chat and left this review. Hopefully your clients threat you with more respect then you showed to us.

21 de julio de 2020

DO NOT USE THIS APP. 100% FALSE ADVERTISING. I downloaded this APP to integrate my shop with Bonanza. If you look in the Ad for this APP above, you will clearly see "Bonanza" on their list of 40+ shops they CLAIM to integrate with. I downloaded the APP and sure enough, there was a link to Bonanza on their main page and I began building product feeds to sync my shop. After spending hours building feeds for each of my categories, I started the migration process and found there was no "upload to Bonanza" button. Instead, the only option was a button labeled: "HOW to upload to Bonanza". OK, so now I'm clicking on their "HOW TO " button and I get sent a page full of dead web links. When clicking on the various links of their "How To" landing page, you will see results that state: "error, no page found". So now I decide to search Youtube and Google for help. hoping that maybe another Shopify user has had experience with this APP. Furthermore, I attempted to contact Exportfeed via their chat and no one was live at that time. After the Youtube and Google searches were unsuccessful I decided to send an email to Exportfeeds tech-support asking for help. This was last Thursday. So after spending hours pulling out my hair, I wondered if I should just abort mission, delete the APP and try another source. But I decided not to act in haste and instead I'd wait for a response from tech support. Well today is Tuesday and I got my response and I was shocked to say the least. I was told "Our APP doesn't support integration with Bonanza". Seriously. They have Bonanza listed above as one of the platforms that their APP supports. They have Bonanza in their list of choices for various integrations once you're inside their APP...but they DON"T SUPPORT BONANZA! How is this even possible? The only thing I can think of is that Exportfeed probably only integrates with a small handful of the platforms listed above and the rest are all just listed to "pad their resume" and allow them to claim that they support 40+ platforms. This id a disgraceful business practice no matter what industry you are in.

The way I look at this is simple, and this applies to people and to companies: either you have integrity or your don't. If they're lying from the beginning about what their product can do, what more do you need to know?

Mad Apple Shop
Estados Unidos
3 días usando la aplicación
Digital Product Labs respondió 24 de julio de 2020

Why are you ranting and bringing false accusations to the reviews here? Is this how your clients treat you when they run into something?

Our support informed you about the mismatch with the Bonanza feed requirements and offered to solve this.
Instead of replying them and have a working solution you’re showing frustration what does not gives a subjective view on our app. The app powered by a team who are dedicated to always improve the APP / solution so that our clients are optimally helped.

I hope you will consider this in the future while rating apps in the Appstore.

^Haico

19 de mayo de 2020

This app doesn't work and technical support is incompetent. We gave them a try and after several attempts, orders were not syncing and the feeds were not being sent on a timely manner. This caused a complete mess with duplicate orders and unhappy customers. Save yourself the trouble. They can't get it together.

Tropical Fruit Box
Estados Unidos
3 días usando la aplicación
Fecha de modificación: 4 de enero de 2023

As soon you understand how it works, everything is very smooth. Thank you to Jillian that helped me to better understand the calculated shipping detail for the synchronization.

ArtBossa
Estados Unidos
Alrededor de 3 horas usando la aplicación
Fecha de modificación: 25 de julio de 2019

I'm looking for an app to automate cross listing items to etsy. This app is pretty bad. The first upload was clumsy but it did get everything over to etsy. Everything was mis-categorized so I had to go manually change the age of the others. But after that initial upload, nothing updated. It's a terrible interface and doesn't seem to even update anyway.

Update: They have reached out me to try to update things to work better so I am trying it again and will update my review.

Vintage MC
Estados Unidos
3 días usando la aplicación
6 de diciembre de 2017

Waste of time! It wasn't even able to upload our feed, we spent 3 days trying and nothing! No solution from the support, that, by the way, is terrible, always offline on the chat and no answers from email.

Airportag
Estados Unidos
2 días usando la aplicación
29 de julio de 2019

Genius!!! Great App and the support it´s very effective, i only have a little trouble in the charge of the feed but it was solved quickly by the support staff. Thanks!.

About U Spain
España
Alrededor de 2 horas usando la aplicación
Fecha de modificación: 5 de julio de 2018

The support is not responding, the service is very poor. I would not recommend.

Freolic
Reino Unido
2 días usando la aplicación
2 de noviembre de 2021

Very nice app with clean workflow to sync between Shopify and Etsy. Support person was really awesome who helped me walked through everything, answered all my questions to my satisfaction :)

Bholi By Vartika
Estados Unidos
Alrededor de 2 horas usando la aplicación
Digital Product Labs respondió 10 de noviembre de 2021

Thank you for your review and feedback, we're glad to hear that you found our app easy to use and the support person helpful.

We hope this helps with your business needs so please let us know if there's anything else we can do for you.

26 de enero de 2023

I am a beginner with Etsy and so far it has been super easy to navigate and when I did have any questions, the contact us button took me to Jillian B. who went above and beyond with answering all of my questions.

Badger Steel USA
Estados Unidos
Alrededor de 2 horas usando la aplicación