Avis (480)

Note globale
4,8
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
1 avril 2023

After installing the app and linking it with Etsy I had some questions around how to sync the orders.

My questions where answered prompt through the Livechat.

Highly recommendable.

Stork Promotional Products
Thaïlande
Environ 6 heures d’utilisation de l’application
2 février 2022

This is my first time using software like this for my Shopify Store. I am sending my items from Shopify to Etsy. So far it has been good as it is my first day. I did have one error but I used the chat to speak with someone about it and they immediately responded. I am in the trial phase of this and will give an update after my trial end date. So far it has been an easy and good experience.

Keoki Original
États-Unis
Environ 6 heures d’utilisation de l’application
Digital Product Labs a répondu 8 février 2022

Thank you for your review Keoki! We're so glad to hear that the integration is going well and that you were able to chat with someone about an issue.

We want every customer's experience to be a good one, so if anything comes up in the future please don't hesitate to reach out. We'll do our best to help out.

Modifié le 19 janvier 2020

Sadly no help from their team , on how to use this for Amazon AU. Several messages to their team - and no real help. I contacted Amazon seller support, and they couldnt get it to work either. So will need to delete and look elsewhere which is a shame..

The Print Emporium
Australie
7 jours d’utilisation de l’application
Digital Product Labs a répondu 27 janvier 2020

We're sorry you have not been able to contact us straight away on a live chat session. We've tried to outreach you on multiple occasions through email and phone but unfortunately we haven't heard from you back. We're happy to help you list and sync with Amazon AU.

Modifié le 20 novembre 2021

The help people were very responsive to an issue I had and helped me with it however debating uninstalling only because I am starting to feel like after being on Etsy for a few months its just not working out for me. I would suggest this app and will use it if I do decide to stay on Etsy. Its easy to use and has helpful customer service.

Kiki B Design Studio
États-Unis
6 jours d’utilisation de l’application
Digital Product Labs a répondu 22 novembre 2021

Hi Kiki, thank you for the feedback! We're sorry to hear that it's not working out for you on Etsy. I'm glad to hear that our team was responsive and helpful during your issue.

We'll be more than happy to help you resume your sync if you do wish to continue on Etsy going forward.

Modifié le 30 août 2020

At first, I was frustrated with the app at first but now it seems to be working so far. One feature I would like to see is to link the product that was created on Etsy with Shopify. In my store, it shows the app will take multiple payouts in the same month.

vendach
États-Unis
5 jours d’utilisation de l’application
17 juillet 2019

Shopify _ Amazon upload doesn't work, support chat is not responding, email support will respond after 48 hours. This app is a waste of time...

SevenCarat
Israël
5 jours d’utilisation de l’application
16 mai 2023

Excellent customer service and support. Fast response time and very helpful. So nice to have fast access to help.

Life After Death Designs
États-Unis
Environ 4 heures d’utilisation de l’application
27 janvier 2022

I install this application to promote my products and increase my visibility and this application fulfills its functions well!

SHONENN
France
4 jours d’utilisation de l’application
Digital Product Labs a répondu 8 février 2022

Thank you for your review and feedback, SHONENN. We're so happy to hear that Etsy Integration & Sync is working well for you and helping to grow your business!

15 avril 2021

App doesn't allow you to export your order from Etsy to Shopify, either I'm retarded and didn't read this write. Or their customer service agent is right and this app DOESNT allow to you transfer your orders to your Shopify? "thanks I truly wanted to spend the next 3 days trying to locate this apps code from my website"

JewelryOfDevotion
États-Unis
4 jours d’utilisation de l’application
Digital Product Labs a répondu 18 avril 2021

The agent you spoke with explained that aside of the orders the products need to be present in Shopify (what our app solves for our customers) as well in order to successfully sync orders.
Instead of giving him the time to explain and help you with this, you stopped the chat and left this review. Hopefully your clients threat you with more respect then you showed to us.

21 juillet 2020

DO NOT USE THIS APP. 100% FALSE ADVERTISING. I downloaded this APP to integrate my shop with Bonanza. If you look in the Ad for this APP above, you will clearly see "Bonanza" on their list of 40+ shops they CLAIM to integrate with. I downloaded the APP and sure enough, there was a link to Bonanza on their main page and I began building product feeds to sync my shop. After spending hours building feeds for each of my categories, I started the migration process and found there was no "upload to Bonanza" button. Instead, the only option was a button labeled: "HOW to upload to Bonanza". OK, so now I'm clicking on their "HOW TO " button and I get sent a page full of dead web links. When clicking on the various links of their "How To" landing page, you will see results that state: "error, no page found". So now I decide to search Youtube and Google for help. hoping that maybe another Shopify user has had experience with this APP. Furthermore, I attempted to contact Exportfeed via their chat and no one was live at that time. After the Youtube and Google searches were unsuccessful I decided to send an email to Exportfeeds tech-support asking for help. This was last Thursday. So after spending hours pulling out my hair, I wondered if I should just abort mission, delete the APP and try another source. But I decided not to act in haste and instead I'd wait for a response from tech support. Well today is Tuesday and I got my response and I was shocked to say the least. I was told "Our APP doesn't support integration with Bonanza". Seriously. They have Bonanza listed above as one of the platforms that their APP supports. They have Bonanza in their list of choices for various integrations once you're inside their APP...but they DON"T SUPPORT BONANZA! How is this even possible? The only thing I can think of is that Exportfeed probably only integrates with a small handful of the platforms listed above and the rest are all just listed to "pad their resume" and allow them to claim that they support 40+ platforms. This id a disgraceful business practice no matter what industry you are in.

The way I look at this is simple, and this applies to people and to companies: either you have integrity or your don't. If they're lying from the beginning about what their product can do, what more do you need to know?

Mad Apple Shop
États-Unis
3 jours d’utilisation de l’application
Digital Product Labs a répondu 24 juillet 2020

Why are you ranting and bringing false accusations to the reviews here? Is this how your clients treat you when they run into something?

Our support informed you about the mismatch with the Bonanza feed requirements and offered to solve this.
Instead of replying them and have a working solution you’re showing frustration what does not gives a subjective view on our app. The app powered by a team who are dedicated to always improve the APP / solution so that our clients are optimally helped.

I hope you will consider this in the future while rating apps in the Appstore.

^Haico