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This is my first time using software like this for my Shopify Store. I am sending my items from Shopify to Etsy. So far it has been good as it is my first day. I did have one error but I used the chat to speak with someone about it and they immediately responded. I am in the trial phase of this and will give an update after my trial end date. So far it has been an easy and good experience.
Thank you for your review Keoki! We're so glad to hear that the integration is going well and that you were able to chat with someone about an issue.
We want every customer's experience to be a good one, so if anything comes up in the future please don't hesitate to reach out. We'll do our best to help out.
Absolutely terrible. Does not upload to Etsy as they state it does. No immediate support. Not worth it at all.
So you trail our solution on a Saturday late afternoon, run into something and then just decide to rate a 1 star? Why haven't you reached out for help? We have been gladly help you out.
We've been trying to contact you since Sunday, emails are not answered calls are going directly to voicemail and without contacting us your telling support is unavailable?
In case you're genuinely interested in having your products sold on Etsy, we're here to help you through the process of verifying your Etsy seller account, check if your assortment is up to Etsy's requirements as well as generating your feeds.
Horrible. Very cumbersome to use. Really slow. Wasted half a day on this. Reeeally bad app. Do not waste your time.. The documentation is not user friendly.
Hi there, sorry to read you are not happy with solution. During December - January we had quite some development in place in order to comply with the new Shopify policy.
In case you're still looking into a solution we're happy to help you selling to your desired channels. Our support team is happy to do the configuration and feed generation.
Excellent customer service and support. Fast response time and very helpful. So nice to have fast access to help.
As soon you understand how it works, everything is very smooth. Thank you to Jillian that helped me to better understand the calculated shipping detail for the synchronization.
I was helped by Jillian B. and she guided me through using the app, as we wanted to bring products from our shopify to etsy. With Jillian's help, I was able to sucesfully upload products and get my inventory synced. Plan on upgrading as soon as we go over 50 items!
Hi there, Thank you so much for the review. We are happy that our app helped you export products and sync with Shopify. We want to provide the best possible support to our clients, and we are glad to know that Jillian guided you through the process.
Please let us know whenever you need help or have questions about the app, and we will reply as soon as possible.
Genius!!! Great App and the support it´s very effective, i only have a little trouble in the charge of the feed but it was solved quickly by the support staff. Thanks!.
Amazing support and help and the app is simple to use and will save me so much time. Love the syncing it's so helpful.
I would defiantly recommend this app and their customer service is amazing. I am new to Etsy and Shopify so Surya has really helped me.
Very nice app with clean workflow to sync between Shopify and Etsy. Support person was really awesome who helped me walked through everything, answered all my questions to my satisfaction :)
Thank you for your review and feedback, we're glad to hear that you found our app easy to use and the support person helpful.
We hope this helps with your business needs so please let us know if there's anything else we can do for you.