Avis (569)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
19 mai 2023

Spent weeks trying to get the products to link with between Shopify and Etsy and it never worked. We had all our SKU, Product titles, variant titles, qty, and prices that match exactly and it never would link. Support is horrible and they kept telling us they would respond and no one would respond. Chat is fast to respond, but often that ended with them telling us they needed to have a developer help, and then nothing would happen. I would not recommend this app. We also had orders that failed to transfer over so we had to manually process orders.

Mill Wood Art
États-Unis
8 jours d’utilisation de l’application
26 octobre 2023

Surya was incredibly helpful and patient while helping me set up my integration. Thanks to stellar customer service, I just started using this app and I'll confirm my subscription.

Buzz Vintage Boutique
États-Unis
Environ 8 heures d’utilisation de l’application
13 mai 2020

I tried Export Feed, Codisto then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does Codisto. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

Rug Love
Royaume-Uni
9 jours d’utilisation de l’application
27 juillet 2023

Setup was easy, but don't make the mistake that I did. Shopify overwrites everything in Etsy, which is great to start, but I spent hours making edits directly in Etsy after the initial sync (tags,etc.) only to have it all wiped away because I had a box checked in settings that was easily overlooked. Good support, but a hard lesson to learn so I will be keeping them separate.

Keystone Inspired Co.
États-Unis
9 jours d’utilisation de l’application
1 avril 2023

After installing the app and linking it with Etsy I had some questions around how to sync the orders.

My questions where answered prompt through the Livechat.

Highly recommendable.

Stork Promotional Products
Thaïlande
Environ 6 heures d’utilisation de l’application
2 février 2022

This is my first time using software like this for my Shopify Store. I am sending my items from Shopify to Etsy. So far it has been good as it is my first day. I did have one error but I used the chat to speak with someone about it and they immediately responded. I am in the trial phase of this and will give an update after my trial end date. So far it has been an easy and good experience.

Keoki Original
États-Unis
Environ 6 heures d’utilisation de l’application
Digital Product Labs a répondu 8 février 2022

Thank you for your review Keoki! We're so glad to hear that the integration is going well and that you were able to chat with someone about an issue.

We want every customer's experience to be a good one, so if anything comes up in the future please don't hesitate to reach out. We'll do our best to help out.

Modifié le 19 janvier 2020

Sadly no help from their team , on how to use this for Amazon AU. Several messages to their team - and no real help. I contacted Amazon seller support, and they couldnt get it to work either. So will need to delete and look elsewhere which is a shame..

The Print Emporium
Australie
7 jours d’utilisation de l’application
Digital Product Labs a répondu 27 janvier 2020

We're sorry you have not been able to contact us straight away on a live chat session. We've tried to outreach you on multiple occasions through email and phone but unfortunately we haven't heard from you back. We're happy to help you list and sync with Amazon AU.

Modifié le 20 novembre 2021

The help people were very responsive to an issue I had and helped me with it however debating uninstalling only because I am starting to feel like after being on Etsy for a few months its just not working out for me. I would suggest this app and will use it if I do decide to stay on Etsy. Its easy to use and has helpful customer service.

Kiki B Design Studio
États-Unis
6 jours d’utilisation de l’application
Digital Product Labs a répondu 22 novembre 2021

Hi Kiki, thank you for the feedback! We're sorry to hear that it's not working out for you on Etsy. I'm glad to hear that our team was responsive and helpful during your issue.

We'll be more than happy to help you resume your sync if you do wish to continue on Etsy going forward.

Modifié le 30 août 2020

At first, I was frustrated with the app at first but now it seems to be working so far. One feature I would like to see is to link the product that was created on Etsy with Shopify. In my store, it shows the app will take multiple payouts in the same month.

vendach
États-Unis
5 jours d’utilisation de l’application
17 juillet 2019

Shopify _ Amazon upload doesn't work, support chat is not responding, email support will respond after 48 hours. This app is a waste of time...

SevenCarat
Israël
5 jours d’utilisation de l’application