Etsy Integration ‑ DPL

Etsy Integration ‑ DPL

Recenzje (705)

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9 listopad 2018

System is hard to use & navigate plus customer experience is really poor. They take a long time to respond & given the nature of their product, instant replied are required. do not bother installing

Yark Beds
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
Digital Product Labs odpowiedział(a) 3 maj 2019

Hi there, sorry that you feel difficult to use our system but if you give it a try again, you'll find that we've been making improvements in the User Experience aspect. Also, ...

3 styczeń 2017

I went through 3 trial periods before this tool was set up by their tech team. The feed still did not work and when I asked for it to be fixed they sent me instructions to do it myself. Not what I call good customer service and the UI is antiquated.

Ugust99
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Digital Product Labs odpowiedział(a) 2 maj 2019

Thank you for your review. We've improved the UI and our customer service process to a great deal now. We welcome you to give try our app once again if you wish and please ...

14 październik 2018

There's always error with something or AWS missing even though it has been entered. Not a for beginners..

Phyllis Fashion
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Digital Product Labs odpowiedział(a) 3 maj 2019

Hi there,

As Amazon had changed the Marketplace connection requirements, we were implementing the new way as required by Amazon. This probably caused the inconvenience for ...

28 marzec 2023

There were mutiple problems and their personel are only train on how to connect you and not troubleshooting. But the worst was when couldn't upload for a week. They blamed it on Etsy token revoked. It was because the shop name in Etsy had changed and needed to be re-connected to Etsy with new shop name. I found this out on my own. But they were so quick to blame Etsy they never checked. Very poor ...

Devastating Designs Fine Jewelry
Stany Zjednoczone
28 dni korzystania z aplikacji
Digital Product Labs odpowiedział(a) 30 marzec 2023

Sorry for the frustration that your upload had been halted.

Similar to you we have been inquiring with Etsy why your token was revoked and where awaiting feedback and how to ...

7 październik 2020

They charge you based on TOTAL SKUs in your store not what you ACTUALLY use through their app. So not very good at all

House of Dasein Kink Toys and Apparel
Australia
27 dni korzystania z aplikacji
Digital Product Labs odpowiedział(a) 7 październik 2020

HI there, as discussed earlier we regret that you are not happy with how you the product count is being done.

We also regret that you found the need to leave a 1 star review ...

Edytowano 24 styczeń 2020

I write this to save others their time and sanity. Only 1 item uploaded to Etsy and got an error message for everything else, but with no way to figure out what to do. They're overseas so Live Help was always closed and the one time it was open, no response for the 40 min I was on the site. I'm MTN standard time and you can only schedule a session starting at 9:30pm and into the night. I emailed ...

Lama Foundation
Stany Zjednoczone
20 dni korzystania z aplikacji
15 grudzień 2017

Horrible support. Just uninstalled today. The interface is clunky, and it has been a week and still no feed was setup. Customer support has stopped responding.

Look elsewhere.

Continentalwf Com
Stany Zjednoczone
14 dni korzystania z aplikacji
3 listopad 2018

Only the operator can upload some products hard. Although variants are displayed in the products, but no more pictures except the main picture.
I was told that they are still working on the Etsy Channel. I find it quite inappropriate to deduct the amount for a whole year for an app that is not ready yet.
The "Premium" support is friendly but that does not help if the promises of the app are not ...

bennodo
Niemcy
11 dni korzystania z aplikacji
Digital Product Labs odpowiedział(a) 3 maj 2019

Hi there,
Sorry for the inconvenience. Regarding the variants, there are limitations in the Etsy API and we've regularly been updating our app as far as their API allows.
As ...

19 maj 2023

Spent weeks trying to get the products to link with between Shopify and Etsy and it never worked. We had all our SKU, Product titles, variant titles, qty, and prices that match exactly and it never would link. Support is horrible and they kept telling us they would respond and no one would respond. Chat is fast to respond, but often that ended with them telling us they needed to have a developer ...

Mill Wood Art
Stany Zjednoczone
8 dni korzystania z aplikacji
15 kwiecień 2021

App doesn't allow you to export your order from Etsy to Shopify, either I'm retarded and didn't read this write. Or their customer service agent is right and this app DOESNT allow to you transfer your orders to your Shopify? "thanks I truly wanted to spend the next 3 days trying to locate this apps code from my website"

JewelryOfDevotion
Stany Zjednoczone
4 dni korzystania z aplikacji
Digital Product Labs odpowiedział(a) 18 kwiecień 2021

The agent you spoke with explained that aside of the orders the products need to be present in Shopify (what our app solves for our customers) as well in order to ...