Etsy Integration ‑ DPL

Excellent and fast support. I installed a trial, and while I was able to figure out 90% of it, I had a few questions. I was assisted by chat & email, which was prompt. I needed further assistance, so I scheduled a phone call (Same day!) and was able to resolve my user-error issues right away. The app is quite simple, and keeps my inventory updated between platforms.

The initial set up was kind of clunky as I had a large existing catalog. So getting all the parameters right to sync everything has taken time. But customer support has been helpful and things work smoothly after initial set up.

The app is truly a "set it and forget it" system that delivers flawless, real-time inventory synchronization between Shopify and Etsy, eliminating the risk of overselling. Plus, their support is top-tier—always fast, knowledgeable, and helpful. Hem, in particular, provided prompt assistance. An absolute necessity for serious multi-channel sellers.

Shreya is one of the support staff from Etsy who has been dealing with me recently. Her and Ronex are great members of the team and have been very helpful when I've had to reschedule a few times so very flexible support and understanding to my ever changing diary!

Shreya specifically helped me again recently to navigate the DPL and Etzy integration as I had some issues with my shopify and noticed I wasn't generating much sales so we analysed the SEO wording side shown on the Etsy store and other features to give me a good grounding. Overall I am now feeling more confident of my plan of action to tackle the current Etsy issues based on the feedback and support from Shreya. She went above and beyond to help me identify any potential issues with my integrations and traffic generation on Etsy. We also went through each Etsy-DPL tab so I understood the features well. Thank you for you support!

Sometimes the app can be a bit confusing when things don’t work as expected, but the support team was very responsive and helped me resolve the issue quickly—which is what matters most. Overall, I believe this is the best Etsy integration app available on Shopify, and I would definitely recommend it.

I had a small glitch and had to contact support. Pratik was very helpful and my problem was resolved quickly. I've used this app for a while now and would definately recommend. Thanks

This app is a lifesaver! I decided to expand my small business a bit, and Etsy integration - DPL makes it so easy. The support is amazing too, always so quick to respond and understanding.

There are issues from time to time but they are always very attentive and patient and get to the nub of the problem and sort it. This is a great app and would highly recommend it if you are looking for a time saving reliable Etys Shopify sync app

Hem provided excellent assistance with the setup of my Etsy Integration – DPL application. He was clear, efficient, and highly knowledgeable, guiding me through each step with precision. The setup was handled smoothly, and his explanations made the whole process easy to understand, even for complex points.

Reliable, professional, and genuinely helpful. I highly recommend Hem if you’re looking for solid technical support and a seamless integration experience.

ronex s is excellent help for helping me with etsy integration.