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I needed a way to get Shopify items into Etsy, HOWEVER, I have many custom attributes (metafields) that are not standard in Shopify.
Finding an app that can map my custom attributes to Etsy is not easy, there are only about two, maybe 3 at a normal price range that offer this.
I tried them all and decided on this one for one main reason, the support was very quick to reply and resolve any issues. Others would take three to 5 days just to reply. If your a business owner like me you know time is money.
The app is not perfect but they demonstrated to me that they are committed to helping customers, after all, setting this stuff up is not easy for most people and you likely will need help, no matter which app you use.
They also told me that a new upcoming release will auto update any changes from Shopify to Etsy and I think that is a fantastic add on.
Steve Madar - Get Better Clicks
Steve@getbetterclicks.com
UPDATE 4/20/2020
I had some very frustrating issue but I am happy to report that the support team was able to fix each one!
I do suggest when you need support to be detailed and to provide screenshots when possible to minimize the back and forth when resolving issues.
I am giving this app 5 stars due to the customer care and simplicity of the app. I love that it integrates directly with my Shopify interface and I don't have to open another window to view my products/inventory. I have used many other apps that feel over complicated and over priced. While there are some items that can be worked on with this app (minor issues with message verbiage or display options-but nothing major/none affecting inventory management, etc.) It does what it promises and after speaking with support I feel confident the minor issues will be worked out soon. This is a cost effective inventory management system that works well for syncing products Shopify with Etsy. Syncing is much quicker and closer to "real-time" than the other 5-6 apps I have tried. It is simple to use and understand the customer support is quick to respond. I would say that once the minor glitches are resolved I will consider this app to be the best available for those that simply need to view/manage orders and inventory between the 2 platforms. Great job, hope to see more intuitive features soon that will make it even better. Thanks to the development team.
I'm thrilled with this app. I can finally sell my one-of-a-kind work on Shopify and Etsy at the same time! The learning curve to set it up was not hard. I had a few questions and got very fast and helpful responses from the app team. Now that it's up and running it's super easy. I still have to do some tweaking at the Etsy side of things but it's totally manageable. I recommend this app highly.
Thank you for your review, secret lentil! We're so happy to hear that our app is making it easier for you to sell on both Shopify and Etsy.
We appreciate your feedback about the setup process and how easy it is once up and running. It's great to hear that we were able to help with any questions or concerns you had along the way. Thanks again, secret lentil!
Good Customer Support & Service. Quickly sync orders and fulfillment details. Live chat support is very good and instant.
Thank you for your wonderful review/feedback. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.
This app is great, Surya linked everything for us with the integration between shopify and etsy and it worked flawsley.
Really happy we went with this app as it is 1/2 the price of competitors but just as good, if not better.
Look forward to these guys bringing out app for eBay intergration.
Many thanks, keep up the good work.
I used this app to help me with my Etsy store, Jillian was awesome! She helped me with my issue. She made sure to follow up and very patient. Thank you!
Hi Shoetastik, Thank you for your reply. Our team is happy to know that Jillian was able to help with the issue you had and provide the solution. We always want to provide our clients with the best possible solution and support, and we're happy that it was demonstrated.
Feel free to contact us if you need help, and we will reply as soon as possible.
Only been using the free trial, but everything was pretty easy to set up. Customer service was really proactive. I plan to continue the subscription.
Hi TheMemoryForge, Thank you for your review on Etsy Integration & Sync. We are happy to learn that you found our app easy to set up. One of our main goals is to listen to the customers and provide proactive help so they can connect Shopify and Etsy smoothly. We are glad that you found our customer service helpful, and wish to continue the subscription.
Please don't hesitate to reach out to us whenever you might have any questions, and we will reply as soon as possible.
A fantastic app! Great customer support from beginning to end of the process. Thank you Darpan for your help and go the extra mile at every stage you was very friendly, patient and helpful in helping me.
Thank you for the kind words Alley! I'm so glad to hear that you've had a great experience with our team. We're always here to help and do everything we can to ensure your Etsy store is running smoothly, feel free to reach out anytime if there's anything else we can do for you.
Although I just started using this app, the feedback I received was extremely fast and helpful. Overall, it's a great app and I'm excited to use it.
Thanks for taking the time to share your feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
Really useful app and the support team are helpful too, quick responses on the chat or on email if no-one is available immediately. We're going to use this on several of our stores.
Thank you for the feedback, Home at Christmas. I'm glad to hear that the support team has been helpful and responsive in your experience with Etsy Integration & Sync. We always appreciate hearing from customers, especially when they have a positive experience!
Please feel free to reach out anytime if there's anything else we can do for you.