Etsy Integration & Sync ‑ DPL , 470 avaliações
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This app was an absolute nightmare! Instead of processing each order so they can be sent to the drop shipper, every order was marked as complete.
If frustration were my only problem with using this software, I’d be ok. But to ruin my Christmas sales, my reputation with Etsy and cost me so much money, this is pathetic.
I did not set time aside during the holidays to babysit and supposed 'automated' system that I was paying for.
Then when I contacted support, they gave me some ridiculously time consuming instructions, which were very confusing. A reputable company would have fixed not only the issue, but also push thru the orders so they could be properly processed. If it were my company, I would have also offered free service for at least a year or tried somehow to find a way to make up for my client's major loss. 5-10 years of free service wouldn't have even made up for my loss.
Never again
Cooch
Hello Skrew,
In March we receive a review which is supposed happen during Christmas? Is this a geniune review?
Our support team has reached out to you and no response unfortunately.
If you’re facing difficulties in using the app our team is more then happy to look into it and make sure you’re setup.
But without response and a review which more looks like slander it’s hard to come to a proper solution.
kind regards,
Exportfeed support
Jillian & Surya were very helpful! They walked me through this process step by step. I am very excited to use this app. Easy to set up and wonderful customer service! I highly recommend working with their team. Thank you for all of your help Jillian & Surya
Thank you so much for taking the time to write this review. We are super glad that Jillian & Surya were able to help you through each step and set up the service to connect your two stores. We hope a healthy business growth for you, and you can always reach out to us whenever you have any queries or feedbacks for us.
Such a pathetic customer service. Asked them 5 months long for a feature. Every time they forget and start from the scratch asking what I need. This is is not worth the money. The customer service really don´t help
Sorry for the fact that our customer service rep was not able to give you a direct reply on your feature requests which obviously caused frustration.
Your feature request of not transferring the email address over from Etsy to Shopify at the time of an order is simply not possible since it's a required field to have the order accepted in Shopify.
I trust aside of not being able to fulfil the feature request your experience with our app is good and that you will re-consider this review over your whole app experience.
We are really hopeful you're willing to try our App again and we'll make sure your transfers between Shopify and Etsy will be fast and effective.
Great app, a fantastic time saver to help upload all my products from Shopify to Etsy. Orders come straight through from Etsy with barely any delay and then integrated directly into my online orders through Shopify. Great for allowing me to control all my orders in one place.
Some minor issues in syncing products that have been updated after uploading into Etsy but great customer service from the support team resolved the issue really quickly.
Highly recommend.
This app is great. It saves you time and energy two things I don't have being a mother of 3. They have a fantastic chat team that will help you work out any kinks with patience and due diligence. I 100% suggest you use this app.
I am finding the app easy to use and am very happy. I would highly recommend this app for Shopify-Etsy integrations.
Ich habe mich für diese Etsy Integration entschieden, weil sie die einzigen sind, die aus Etsy die Versandkosten übertragen. In kürze werden sie vermutlich auch die im Brutto-Preis enthaltene USt übertragen. Das bedeutet, dass dann die Bestellungen, die von Etsy zu Shopify synchronisiert werden richtig für die Buchhaltung ausgewiesen werden. Etsy selber gibt diese Information leider nicht mit.
Der Kundendienst ist hervorragend. Sie sind ein kleines wachsendes Team aber sind wirklich sehr hilfsbereit. Wir haben ein Google-Meeting gemacht und mir wurde schnell geholfen. Super sympatisch!
Hi, laserkatze.shop! Thank you for taking the time to review our Etsy Integration & Sync service. We're so happy to hear that your experience with us was a good one.
We'll make sure to share your feedback with our team here at Etsy Integration & Sync and if there's anything else we can do for you in the future, please don't hesitate to reach out.
I was having difficulty with the app and received excellent customer service which solved my problems. I am loving this app for etsy integration!
Surya S. - what an amazing support Surya was today! Spent over an hour talking me through the process, config and answered all my questions. Amazing support and massively appreciated. App came highly recommended so looking forward to working with Surya S. and the team in future. FIVE MASSIVE STARS
Thank you for the feedback HappyWoodCompany. I'm glad to hear that Surya and the team have been helpful and responsive in your experience with Etsy Integration & Sync. We always appreciate hearing from customers, especially when they have a positive experience!
Please feel free to reach out anytime if there's anything else we can do for you.
App works very optimally. Very well curated. The support guys, Fazil, Darpan, Kabin are super quick, very well informed, and fun to talk to. 10/10........................................................
Thanks for the great review, Alpha Weebs! We're so happy to hear that you've been enjoying your Etsy Integration & Sync experience.
We have a team of support staff here who are always happy to help with any questions or concerns. I'll make sure they know about your feedback and send them some kudos from you as well!