Etsy Integration ‑ DPL
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (508)
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Spent weeks trying to get the products to link with between Shopify and Etsy and it never worked. We had all our SKU, Product titles, variant titles, qty, and prices that match exactly and it never would link. Support is horrible and they kept telling us they would respond and no one would respond. Chat is fast to respond, but often that ended with them telling us they needed to have a developer help, and then nothing would happen. I would not recommend this app. We also had orders that failed to transfer over so we had to manually process orders.
DO NOT USE THIS APP. 100% FALSE ADVERTISING. I downloaded this APP to integrate my shop with Bonanza. If you look in the Ad for this APP above, you will clearly see "Bonanza" on their list of 40+ shops they CLAIM to integrate with. I downloaded the APP and sure enough, there was a link to Bonanza on their main page and I began building product feeds to sync my shop. After spending hours building feeds for each of my categories, I started the migration process and found there was no "upload to Bonanza" button. Instead, the only option was a button labeled: "HOW to upload to Bonanza". OK, so now I'm clicking on their "HOW TO " button and I get sent a page full of dead web links. When clicking on the various links of their "How To" landing page, you will see results that state: "error, no page found". So now I decide to search Youtube and Google for help. hoping that maybe another Shopify user has had experience with this APP. Furthermore, I attempted to contact Exportfeed via their chat and no one was live at that time. After the Youtube and Google searches were unsuccessful I decided to send an email to Exportfeeds tech-support asking for help. This was last Thursday. So after spending hours pulling out my hair, I wondered if I should just abort mission, delete the APP and try another source. But I decided not to act in haste and instead I'd wait for a response from tech support. Well today is Tuesday and I got my response and I was shocked to say the least. I was told "Our APP doesn't support integration with Bonanza". Seriously. They have Bonanza listed above as one of the platforms that their APP supports. They have Bonanza in their list of choices for various integrations once you're inside their APP...but they DON"T SUPPORT BONANZA! How is this even possible? The only thing I can think of is that Exportfeed probably only integrates with a small handful of the platforms listed above and the rest are all just listed to "pad their resume" and allow them to claim that they support 40+ platforms. This id a disgraceful business practice no matter what industry you are in.
The way I look at this is simple, and this applies to people and to companies: either you have integrity or your don't. If they're lying from the beginning about what their product can do, what more do you need to know?
Why are you ranting and bringing false accusations to the reviews here? Is this how your clients treat you when they run into something?
Our support informed you about the mismatch with the Bonanza feed requirements and offered to solve this.
Instead of replying them and have a working solution you’re showing frustration what does not gives a subjective view on our app. The app powered by a team who are dedicated to always improve the APP / solution so that our clients are optimally helped.
I hope you will consider this in the future while rating apps in the Appstore.
^Haico
This app doesn't work and technical support is incompetent. We gave them a try and after several attempts, orders were not syncing and the feeds were not being sent on a timely manner. This caused a complete mess with duplicate orders and unhappy customers. Save yourself the trouble. They can't get it together.
Waste of time! It wasn't even able to upload our feed, we spent 3 days trying and nothing! No solution from the support, that, by the way, is terrible, always offline on the chat and no answers from email.
The support is not responding, the service is very poor. I would not recommend.
Doesn't work, support is not 24/7. Don't waste your time or money. The free plan is a bait and switch tactic because in order to get it to sync properly, you have to upgrade your plan to a paid one LOL
Absolutely terrible. Does not upload to Etsy as they state it does. No immediate support. Not worth it at all.
So you trail our solution on a Saturday late afternoon, run into something and then just decide to rate a 1 star? Why haven't you reached out for help? We have been gladly help you out.
We've been trying to contact you since Sunday, emails are not answered calls are going directly to voicemail and without contacting us your telling support is unavailable?
In case you're genuinely interested in having your products sold on Etsy, we're here to help you through the process of verifying your Etsy seller account, check if your assortment is up to Etsy's requirements as well as generating your feeds.
the service and help was phenomenal! Got the help I needed immediately.
Good service and assistance
Suyank R. was very helpful and explained everything in an easy way.
greet service by surya
Great, thanks.
The support was very helpful. He walked me through the process of setting up my Etsy store and adding products.
Very helpful and on time this morning. Very patient and easy to follow.
My session was very helpful in getting my store optimized! This is a great benefit in helping establish a novice user such as myself!
Surya is an excellent support person and my questions were all answered fully. Great job!
Absolutely Awesome!!! Thank you for resolving my issues!!
Kusum was amazing! She was so helpful + really helped me walking through every process I needed help with. She also went above and beyond in her help making me feel very comfortable with this new app. Stress-free!
toll
very good support assisted me right away and helped solve problem within mins.
the services was good
very helpful and quick
Ronex helped me sync my products and it was a great experience. Eager to see how this helps my store. Thank you!
It worked great and the customer service was quick and effective!
Krishna is AWESOME!!!! THANK YOU SO MUCH!!
Super, gain de temps énorme !!!
What a great Support from Pratik!!! I've never had someone who took me through a setup of something I thought would be hard to learn, Pratik did it!!!
Very impressed with her knowledge of Etsy Integration. I am ready to launch tomorrow because of Pratik's help.
She should get a hugh RAISE!!!
Thanks Pratik and Etsy!!!
Sincerely,
Julian Starks
https://www.starksworldwide.com/
Kusum, was helpful and had empathetically assisted me with top customer service within the realms of authority for account management.
I was struggling trying to open up my store in Etsy so that is can integrate with my Shopify store. The Etsy rep Pratik helped me and was very good at handling the situation. I am up and running and I appreciate him for all the hard work. I appreciate his patience, professionalism and outstanding customer service. I will recommend speaking with him to anyone. Thank you Pratik!
good sevice
The help by Pratik was very good on point, accurate and fast. Thank you! I could upload my products successfully
awful it screwed up all my etsy listings
Hi there, in order to help you and investigate the issue with your listings please respond to any of our emails or phone calls.
Thank you,
DPL support
Thanks for helping with setting
Good app, easy to use and very powerful, and also very good customer services. Highly recommend
Worked perfect after understanding how to properly integrate my etsy thats to Kusam
Pratik was phenomenal and made everything very easy to understand. He explained how to upload to Etsy and create a shipping profile. He is an ace in my book. Thank you for all your help and God Bless you.
Great and Quick support.
Pratik was a great help giving him some days off haha.
But was able to raise a support issue and got a quick response and answer.
Kusum did an Awesome job helping me set up and trouble shoot my problems. I am up and running.. and she is a very patient person which I greatly appreciated.
very helpful
Great app and professional service!
good
This is a very User Friendly app to have at your disposal!
It is easy to use once you take the time to follow the directions. I also had excellent assistance from the chat assistant Suyra. He was very patient and helped me resolve my issue. 100% recommend!
awesome, helped me on a video call and guided me step by step...awesome!!!!!
Amazing, ever since i stated using this app, the problem I've had was some products not showing, which is due to the fact i am currently "using a free plan" as the customer support explained and helped me sync my products as soon as I contacted. Otherwise, the app is pretty smooth in general. Would recommend.
Sehr übersichtlich einfach und man kann direkt loslegen zu verkaufen
very useful
I've installed and uninstalled tons of Etsy apps and this is by far the BEST one I've used. It's exactly what I need and it's super easy to add product in bulk. Highly Recommended for anyone running an Etsy/Shopify shop.
Wow! This app. I cannot say enough about how it's already changed the way I do business and my ability to scale my stores. These folks are amazing and are changing the Shopify store game. Pratik so graciously and professionally helped me with a minor issue I was having. 5 PLUS stars for Digital Product Labs. Cannot say enough great things about them!
I joined this app today to integrate my all products from shopify store to etsy. To be honestly, It was look difficult at the first time. Because i did upload all products and then got 2 errors to setting my shipping status and activate my listing . I asked agent by chatting to solve this problem. It was super easy. Also, I love real time chatting service since they helped me and solve the problem right away. Now my products are there and i am so happy with this app. Thank you for your help and made me easy set up.
Confusing at first, can be a little bit user-friendly in the settings. It's a major plus to have a live agent to help out immediately. App improvements will get better eventually.