Etsy Integration ‑ DPL

The Worst. Nobody is ever there to chat, there is not live help. Cancelled a huge amount of sales due incorrect inventory syncing. Deleted the app. amazon has just INFORMED me that my account with them is at risk of deactivation, because my cancellation of orders is at 50%. I had perfect account health with amazon prior to this horrid app. Exportfeed, remove your feeds from my amazon and etsy accounts now!
Your reply to me is a bold face lie. I have all the emails/contacts/my web developer emails, all that helped to straighten out your mess and have reported you to shopify. I will also reach out to Shopify CEO Tobias Lütke. This is not good business and caused me immense downtime, and I still have my amazon on hold trying to clean up your mess! You even renamed my products erroneously causing huge confusion. Apparently you were not using my shopify feed. You must be using some other feed unrelated to my account.

Love that app! Surya helped me get setup and he really made that process so much easier. I would have cancelled if it wasn't for his help :-)

So my store I guess is a little different. I sell laser engraved products. A lot of tumblers! My products are my engraved designs and my inventory are the cups themselves. Therefore, all my SKUs are used across almost every listing. After some back and forth to clarify, Surva assisted me to explain that if one of the colors is purchased, it will deduct 1 from every listing on both Etsy and Shopify! Woohooo!! Finally a true solution. Surva was patient and kind and the customer service is fast and very responsive. 10/10 would recommend. Thanks again Surva!

The service provided by Arpan who is the Customer Happiness Executive for ExportFeed was truly world-class. Over the weekend, I ran into some sort of coding error where the ExportFeed app was not receiving the sales communications from Etsy to send triggers of the sale to my Shopify account properly. Arapan and his developing team took immediate action and worked diligently over 2 days keeping consistent communication through email and the Facebook Messenger App with me every step of the way to fix the problem. His customer service and the overall experience was a delight during a very stressful time for our business. ExportFeed went above and beyond my expectations and I can see why this is the go to app and best solution! My problems are fixed and I can now sell with flawless integration and no worries whatsoever knowing I have a stellar support team awaiting if an issue arises. Thank you ExportFeed!!

This app has been wonderful! It helped me easily sync all of my products so now I no longer have to manually change inventory quantities. I had a bit of a issue understanding a few things at first but i reached out to customer service which is 24/7 on the weekdays, the customer service rep answered all of my questions and explained things to me thoroughly & quickly. I would definitely recommend this app!

Absolutely do not use this app. The syncing from Etsy to Shopify is awful. Had so many issues with this app I finally deleted it. The sync would not update correctly and also if I had all the information input correctly, it would still result in a failed product sync. Unhappy and will not use this app again.

Purchased Etsy Integration & Sync in July 2023. Had difficulty getting products to view in my Etsy store. When I scheduled a Meet online call Surya quickly remedied the issue by instructing me how to sync on the Etsy view. I found the instructions provided did not give complete instructions.

Outstanding customer support! I had trouble setting up the app and they went above and beyond the normal expectations. I highly recommend this app and the customer support team backing it up.

What a clever app! definitely worth every penny and a fantastic customer service experience. thank you Darpan!

I picked this app based on the promise of inventory syncing across Etsy and Shopify. That is not one of the features of this app, despite what the friendly customer service rep told me. I am uninstalling.