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Such a pathetic customer service. Asked them 5 months long for a feature. Every time they forget and start from the scratch asking what I need. This is is not worth the money. The customer service really don´t help
Sorry for the fact that our customer service rep was not able to give you a direct reply on your feature requests which obviously caused frustration.
Your feature request of not transferring the email address over from Etsy to Shopify at the time of an order is simply not possible since it's a required field to have the order accepted in Shopify.
I trust aside of not being able to fulfil the feature request your experience with our app is good and that you will re-consider this review over your whole app experience.
We are really hopeful you're willing to try our App again and we'll make sure your transfers between Shopify and Etsy will be fast and effective.
This app is the best app i have used, tried so so many but.... simple and easy and the customer service is 1000/10 this is coming from someone who hardly writes reviews but this is so deserved. its a great app and saves me hours uploading, keeps all of my inventory sinked and notifies me when i get etsy sales on shopify tooo. i cannot reccomend enough !!
Thank you for your review. We're so happy to hear that our app is making it easier for you to sell on both Shopify and Etsy while keeping track of your sales. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.
Ich benutze diese App jetzt über Monate hinweg, so etwas schlechtes und unkompetenzes habe ich noch nirgends erlebt.
Wenn ihr rechtlich abgesichert sein wollt und eine funktionierende Schnittstelle verwenden wollt, benutzt bitte nicht diese App! Das ist eine absolute Frechheit!
We’re sorry that your experience was with the app was not according to your expectations and we will take your feedback at heart. Having sad that we find it a bit harsh that despite us creating a custom feature to accommodate your request we are still faced with a 1 star review.
Works great for syncing products to Etsy! Great customer service.
Have not tried out the order syncing process yet.
Good Service. Talked to Nihar. he gave me good instructions to sync Etsy to Shopify.
Thanks you very
This feed is great if you have all the time in the world after 12 am USA time to chat with there support and make it all work. Then repeat this every time you access the feed if you are that person then go for it otherwise stay 10 miles away to save the hassle. Pathetic is not fitting here that is what this feed provider is
Excellent. Easy to use. Good on boarding experience with Fawiz. Integrates both ways with easy to use interface.
Hi Bloodline Merchants, thanks for taking the time to review our Etsy integration and sync! We're happy you found it easy to use and enjoyed your experience with Fawiz. I'll make sure he knows how much we appreciate his work.
If there's anything else we can do for you, please let us know.
very helpful support, all questions answered immediatly! Small changes done smoothly and quickly. Thank you !
Hi fejn jewelry, thank you for your review and feedback. I'm glad to hear that we were able to answer all of your questions and make the changes smoothly and quickly!
Worked well. Good customer service. Tried a several other apps and they did not work. Got all of my product uploaded fairly smoothly.
Had an issue today that could have pushed back my customers shipping time and the customer service with this app responded back immediately and fixed it in minutes. Highly recommend this app because the integration is wonderful and cuts the time in half to do all the work between Etsy my vendor and shopify!!!
Hi there, Thank you so much for the review. We want to provide the best possible support to our clients, and we are glad to know that our support team was able to help you and solve the issue you were having.
And we want to make our app as good as it can get in syncing Shopify and Etsy. We are happy that it is helping you save time.
Please let us know whenever you need any help or have any questions with the app, and we will reply as soon as possible.
Please let us know whenever you need help or have questions about the app, and we will reply as soon as possible.