Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless product integration from Shopify to Etsy, praising its user-friendly interface and real-time inventory sync. It's appreciated for handling high order volumes, supporting bulk product addition, and automatic order fulfillment. The customer support is valued for their prompt and knowledgeable assistance. Merchants also highlight its cost-effectiveness and efficient management and synchronization of products between platforms.

March 25, 2021

Excellent service by Kabin. Fixed all my problems I had, and scheduled a Gmail meeting so we can share screen.

Oriental Home Collection
United States
Over 1 year using the app
April 15, 2021

This app has been great for me to integrate my shopify shop to Etsy, which saved me from having to upload all the products and descriptions to Etsy. This system works in easy harmony with shopify, so any order from Etsy is processed as if it was going through shopify. Really great! It took me a little bit of time to figure out the set up, although I did manage to do it, and then got some great support from Kabin at ExportFed which was really useful to clarify things, and confirm I had set things up correctly. Great stuff! Thank You! : )

Feel Good Images
United Kingdom
Over 1 year using the app
March 2, 2023

These guys are great! Good service especially Surya. Fast response and even if there's a hiccup (always will be anywhere) they fix and navigate right away. Really complete service and the app is great too. Give Surya a raise. - T

Fortrove
United States
Over 1 year using the app
March 24, 2022

It's a nice app that helps keep our shopify store and etsy in sync for quantity and also helps with automatic order fulfillment.

Soar Forge
Hong Kong SAR
Over 1 year using the app
Digital Product Labs replied March 29, 2022

Thank you for your review and kind words about our app! I'm glad it has been helpful to you.

I'll make sure the team hears your feedback as well and thanks again for taking the time to write a review!

Edited November 24, 2021

This APP does exactly what it is meant to do. Orders are synced from Etsy to Shopify fully automatically. I have had one or two issues but they have been resolved very quickly by the support team. There are some powerful features hidden in this app within the advanced settings.
Once you're familiar with the basics, it's well worth checking them out. In particular, I wanted to increase the prices between shopify and etsy to cover etsy fees which is in there. Updated 24 November 2021 - Continued good service from the team....

Jack Alpha Ltd
United Kingdom
Over 1 year using the app
Digital Product Labs replied October 18, 2021

Thank you Jack Alpha Ltd for your review! We're glad to hear that Etsy Integration & Sync is meeting the needs of your business.

We are happy to hear that you've found some advanced features in our app and hope they can help make managing your shop easier. If there's anything else we can do, please don't hesitate to reach out to us on email or on chat if it's urgent--we want to be sure every customer has a great experience with us!

Edited October 3, 2023

5-star service and performance! Works very well and the customer service was helpful! Very excited and thankful! Surya was awesome!

MicLovesMe
United States
Over 1 year using the app
Digital Product Labs replied March 15, 2022

Hi MicLovesMe, thanks for your review! We're glad you're enjoying the Etsy integration & sync.

We always appreciate feedback from our customers; it's a great way to help us improve our product and service. If there are any features that would make this app even better for you or anything we could do to improve your experience with our customer support team, please let me know.

August 18, 2020

An app worth considering. Support team very prompt and helpful. Highly recommend them and their app.

Trestina
Australia
Over 1 year using the app
August 6, 2021

I will say that the app is not the most intuitive that I've used. That said, the support is amazing and helped me through every step. I was able to get our ShareASale fTP feed up & running very quickly and am finalizing our Etsy integration now. They respond quickly to emails & chats - very impressed overall!

Whispering Willow
United States
Over 1 year using the app
Digital Product Labs replied August 9, 2021

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

March 16, 2021

My Etsy shop and Shopify channels have different currencies. When I first set up the integration I didn't notice that I had the integration syncing orders and inventory into Shopify. This made it so I had a different order total in my Shopify store than what was actually charged on my Etsy store. When looking through the app to see if I could update this feature it was not easy to find. So I jumped on the Chat feature and with the help of the support team I had it fixed in two minutes!

Coe112
Canada
Over 1 year using the app
May 3, 2022

Really useful app to sync my products easily and quickly. The developers are very helpful and respond very quickly if you need any help.

Himalnf
United Kingdom
Over 1 year using the app
Digital Product Labs replied May 10, 2022

Thank you for your review. We're so happy to hear that our app is making it easier for you to sell on both Shopify and Etsy.
You can always reach out to us whenever you have any questions or feedbacks for us and we'll reply as soon as possible.