Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
May 5, 2023

当方の第一言語が英語ではないため、トラブルが生じた時に、英語で事象を正確に説明することが難しいのですが、いつも内容を汲んでくださり、誠実に対応していただいています。問題が解決するまで、何度もきちんと返信いただけますし、最後まで対応していただけるので、信頼しています。レスポンスも早く、助かっています。

Fantastic Japan
Japan
Time spent using app: 12 months
November 1, 2022

I use this app to sync my Shopify store to Etsy and mostly it has been a fairly seamless experience. Recently started having some problems with items not syncing properly when I was updating some prices and product titles in Etsy but Support has been really helpful and taken my concerns seriously. One improvement I would like see is to be able to sync only certain locations with Etsy but that isn't possible currently. I have requested this but it's currently not an available feature. They have also given me some free time using the app because of the issues I've experienced which is really good.

Abi’s Bath Bombs
United Kingdom
Time spent using app: About 1 year
Digital Product Labs replied November 2, 2022

Hi Abi’s Bath Bombs, Thank you for this awesome review and feedback. We are super glad to learn that you have a seamless experience with the app, and we were able to resolve the issue you had with updating prices and titles. Your concern regarding the location feature is valued here at Etsy Integration & Sync, and we are researching on implementing the requirement. We will reach out to you once it is available.

July 22, 2022

This is a great app but the pricing should be reduced a bit and the navigation should be made less complex. overall it does the job with accuracy. Totally recommend using

PLUR4YOU
United States
Time spent using app: 3 months
Digital Product Labs replied July 28, 2022

Hi PLUR4YOU, Thank you for your feedback. We are glad our app worked for you in syncing to the Etsy store. We understand your concerns regarding the pricing plans, and navigation which is a valid point. We will work on it so that it is more easier for our customers.
Please let us know whenever you have any questions or need help with the app.

July 14, 2022

I was helped by Jillian B. and she guided me through using the app, as we wanted to bring products from our shopify to etsy. With Jillian's help, I was able to sucesfully upload products and get my inventory synced. Plan on upgrading as soon as we go over 50 items!

The History Gift Store
United States
Time spent using app: About 2 hours
Digital Product Labs replied July 21, 2022

Hi there, Thank you so much for the review. We are happy that our app helped you export products and sync with Shopify. We want to provide the best possible support to our clients, and we are glad to know that Jillian guided you through the process.

Please let us know whenever you need help or have questions about the app, and we will reply as soon as possible.

July 13, 2022

App worked great to sync my Etsy store with my Shopify Store. I have only stopped using it because I am trying to steer away from Etsy due to their increasing fees.

JeannieCustomEmbroidery
United States
Time spent using app: 5 months
Digital Product Labs replied July 21, 2022

Hi JeannieCustomEmbroidery, Thank you for your feedback. We are glad our app worked for you in syncing to the Etsy store.
We can understand your concerns and respect your decision. Please do let us know if you wish to resume selling on Etsy, and we will be more than happy to help.

February 22, 2022

I used the app to move my Shopify products to my Etsy store. The app worked well but figuring out how to get the products in the store was a little confusing. You have to have specific shipping and selling settings in order to get the products listed. After I figured out my way around the interface it was pretty easy to use.

ThePhoenixWare
United States
Time spent using app: 25 days
Digital Product Labs replied February 24, 2022

Hi, ThePhoenixWare! Thank you for sharing your experience with Etsy Integration & Sync. I'm sorry to hear that the app was a little confusing at first--I'll make sure our team is aware of this feedback and we'll do what we can to improve the user interface.

We're so happy to hear that once you got used to it, you found it easy to use! It sounds like you were able to figure out your way around pretty quickly and get the products in your store. Thanks again for taking the time to share your thoughts with us!

January 27, 2022

I install this application to promote my products and increase my visibility and this application fulfills its functions well!

SHONENN
France
Time spent using app: 4 days
Digital Product Labs replied February 8, 2022

Thank you for your review and feedback, SHONENN. We're so happy to hear that Etsy Integration & Sync is working well for you and helping to grow your business!

Edited January 4, 2022

Update; after leaving initial review and uninstalling the app, Roshan reached out to me and asked if I would try it again as they had solved my issue. I did a test with a couple products just to see if it would work before adding my entire 250 or so items into the feed, and it did in fact work. I will continue to update my review as time goes on!

Down River Designs
United States
Time spent using app: 3 months
Digital Product Labs replied January 2, 2022

Hi Down River Designs, I'm sorry to hear that you've been having trouble with the Etsy Integration & Sync.
The upload should've been a seamless process. Upon looking further into the issue you had, we identified what caused it. We've fixed that already and implemented a host of solutions to prevent it from happening again. We tried reaching out to you by email, but it seems you aren't available at the moment. Would you please let us hear from you to upload your Shopify products to Etsy as soon as possible and have them synced?

November 30, 2021

I use this app to help me integrate etsy and shopify. with the help of the app's support, I was able to successfully integrate my products!

Spirit of Love Energy, LLC
United States
Time spent using app: 2 months
Digital Product Labs replied November 30, 2021

Thanks for your feedback about Etsy Integration & Sync, Spirit of Love Energy. I'm glad to hear that our app has helped you integrate Etsy and Shopify!

We're always working on making the app better so I appreciate hearing what you think could be improved. We'll take your suggestions into consideration as we continue to grow!

Edited November 20, 2021

The help people were very responsive to an issue I had and helped me with it however debating uninstalling only because I am starting to feel like after being on Etsy for a few months its just not working out for me. I would suggest this app and will use it if I do decide to stay on Etsy. Its easy to use and has helpful customer service.

Kiki B Design Studio
United States
Time spent using app: 6 days
Digital Product Labs replied November 22, 2021

Hi Kiki, thank you for the feedback! We're sorry to hear that it's not working out for you on Etsy. I'm glad to hear that our team was responsive and helpful during your issue.

We'll be more than happy to help you resume your sync if you do wish to continue on Etsy going forward.