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I had an issue with the upload into Etsy that needed to be fixed, and the team jumped on a call and resolved it quickly. I am very happy with the customer service team and the speed of resolution.
I am a new etsy user, and I set up a google meet call with cedcommerce representative, Utkarsh Saxena, because my etsy orders were not being pushed to my shopify store. Utkarsh was very helpful and explained that it was simply because I was not on the correct plan. I was able to take advantage of a holiday offer that allowed me to be on the upgraded plan. Utkarsh also offered to assist me in working on improving my product lessons to help my seo and product visibility.
i tried many app this one is works very well and they were very helpful. for sync listing and orders. also easy to use. you can link the products without set rules so you can edit both product at once .
Our store was so busy the last few weeks adding new products and getting organized for BFCM sales weekend and on Thanksgiving day I still needed to link all the new products to Etsy and was feekling super overwhelmed and frustrated but when I got on a call with the CED rep named Anyatra she saw my frustration and took the time to help get everything up for us. She then saw some ways to better help our store which utilizes nearly 20 different apps already that for me is very hard to remember how they all function; but her CED experienced team could help us by merging the CED apps together and managing the integration parts themselves. This service takes so much pressure off of us and saves massive amount of time from troubleshooting the app whenever we add new collections. Her service was far beyond what we get from most apps and even Shopify support. Thank you.
I've been using CedCommerce for well over a year and am definitely impressed. My main objective was to sync Shopify and Etsy, so products were aligned in terms of inventory, descriptions, images, etc., which it does perfectly. There's a lot of flexibility in the app and I've also been learning more about their additional services.
Most importantly, their customer service really sets the standard for how all companies should strive to be. Dhruv recently helped me with a question - not only did he answer it super quickly, he also taught me a lot more on how to make the most of the tool! I left feeling enlightened with more knowledge than I had anticipated and needless to say very pleased.
I have no regrets installing CedCommerce and would definitely recommend.
I was able to fix the error with the help of Utkarsh. Thank you for your help.
The customer service is amazing and Utkarsh was great helping me over the google meet to make sure everythings going right, Thanks for your help and the app working great.Highly recommended
This app has saved sooo much time, instead of rewriting all product descriptions you can just transfer over from the app nice and quick. Customer service is great too, quick response and they answer all your questions. Anyatra was very helpful quickly resolving my issue.
They are extremely helpful! :) I usually have a great experience with support and they've always helped me out. Great customer service.
CedCommerce’s Etsy integration app has been a game-changer for our business. From the seamless setup to ongoing support, everything about this tool has exceeded our expectations. The app makes managing our Shopify and Etsy stores incredibly easy. Product listings, inventory, pricing, and order updates are all synced in real-time, so we never have to worry about overselling or spending hours manually updating each listing.
The app's features are robust, yet user-friendly. We especially love the flexibility to customize listings for Etsy separately from our Shopify store, ensuring that each platform showcases our products in the best possible way. Bulk edits, automatic syncing, and real-time inventory updates have saved us an immense amount of time and stress. It’s evident that the CedCommerce team has put a lot of thought into making the app efficient and intuitive.
One of the highlights has been CedCommerce’s support team. They are truly some of the best we’ve ever encountered. Any time we had a question or needed assistance, the team was quick to respond, often going above and beyond to make sure we were taken care of. They offered clear step-by-step instructions and even guided us through some advanced features we weren’t aware of initially. Their dedication to customer satisfaction is unmatched.
For any Shopify store owners looking to sell on Etsy, CedCommerce’s integration is an absolute must-have. It’s an investment that pays off in time saved and increased sales. We couldn’t be happier with the results. Highly recommend it to anyone serious about expanding their e-commerce business!