CedCommerce Etsy Integration

Good support. I TAKE THAT BACK! BESSSSST SUPPPORRRRT! Made the process smooth and easy. i would highly recommend if you are using etsy

These guys have serious problems with their chronjobs. I have had to manually update syncing several times as I've been testing this app over the last month. It's generally unreliable and I've oversold products multiple times because it doesn't sync properly. Huge headache. Seeking alternatives. I would like my money back.

I'm still learning the app but what really stands out is the customer service real people 24/7 could not ask for more

I want to tell you that I am very happy with great service the team provides. the only thing you must know is the PayPal issue

I already spent lots of dollars on advertising but unfortunately, because I am from Israel I can sell only for customers having pay pal. this is really not the best thing for me. the service is ok and they try to help.

As a new user, the app has really simplified the integration of our products into Etsy, and the customer support (on a Sunday!) with our first issue was outstanding. Really great service.

I have paid yearly subscription, They are good guys, cedcommerce customer service is the best between their competitors.thanks.

Re their reply: We did not look for a discount. They offered one! We agreed and asked or nothing other than a refund. Why? Because the app was rubbish. Shopify arranged the refund. Avoid this app! The app promises a refund. But after weeks of waiting still no refund. Just told to 'hold on'. Shopify agreed to refund. But then the app makers charged me again! Please avoid this app. After days of waiting, talking to support, waiting and waiting and waiting and it is still not fully working. Glitchy. And unconvincing. Support is largely clueless. Every time we try to load an item the app logs us out and asks if we want to install it. Support says wait. 9 hours later --- still waiting. Avoid this app. A total waste of time and money. It is not fit for purpose. Dire. no stars! Update: it gets worse. I sell prints. The app says it replicates everything on my site and in shopify. Wrong. It does not show sizes. So no-one can see how large the print is. The app people did not tell me that before I paid. Everything about this app is disappointing. It has taken them 7 days to tell me that latest error. 7 days of talking and asking questions. Really bad form. and the info drips out only after they have taken your money.

I don't recommend this app. I was initially excited to find an integration app with such high reviews, but am beyond disappointed with both the app and the customer service I received. I set up the app a few days ago and started a sync with my Etsy shop I had the app set to not sync pricing and variations since I charge more on Etsy and I have to set up variations differently on Etsy to get it to function. The sync seemed to go smooth aside froma few items I needed to map. Then I got an order, it came through with the app and the pricing seemed low but I didn't think much of it. Then today I noticed the pricing on an Etsy order was way off. I went to my Etsy shop to take a better look and realized that all of my pricing had been overwritten to match my Shopify pricing and all of my variations that were linked had been deleted. Hours and hours of work had been wiped out. When I contacted support in hopes of a solution to get this fixed they told me I must've adjusted the pricing through Etsy myself. It turned into an infuriating conversation where I was basically told over and over that I should be adjusting the pricing on their app and not directly on Etsy (I didn't adjust anything) and that there was nothing they would do to help fix their programs mistake that has now cost me money. When I asked about a refund for the month since my trial just ended last night and clearly their app was not working on my store, I was told that they already showed me how I could {manually} fix the errors and they don't give refunds if the product has already been used. I'm disappointed because I really wanted this to work.

PLEASE READ THIS REVIEW CAREFULLY IF YOU DON'T WANT TO BE A VICTIM!!! Ive installed this app to try out the trial and uninstalled it right before the trial, but they kept charging me their app, I contacted their customer support and they treated me horribly and only refunded me for one month! this is despite the fact that they email me saying that they have blocked and banned me for future use just because these people are not honest and don't abide by the Shopify rules! they think we will forget and they keep charging my account so they can get their money! this is the true customer service you will get if you are considering using this app! there are plenty of other apps that It does what this app does and if not probably better! do your research and read other reviews as they had a similar experience!

CED Commerce Team was very patient and did a great job walking me through setting up my Etsy store with the Etsy app and setting up a free shipping template and how to put the product listings I wanted and activate them in my Etsy store as well as removing the error messages