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Just useless app with a limited try. 10 Products only and very expensive for nothing! I absolutely wanted to try and buy it!
Hi ZenXstore,
We are unhappy to hear that we were not able to meet your requirements. We provide only ten free listings in the free trial of 7 days. But yes, we also never say NO if any of our sellers ask for a discount.
We have tried a lot to reach you through various communication mediums but unfortunately couldn't. Kindly get connected with us once so that we can understand your concern and help you accordingly.
We will wait for your comeback.
Thanks,
Team CedCommerce.
-STOP HERE IF YOU ARE GOING TO INSTALL THIS APP!-
This app has the MOST MISLEADING PAYMENT STRUCTURE EVER!
First, they offer 7-day trial. When I choose one of their plan (They did indicate this plan will charge in yearly subscription).
HOWEVER, the subscription starts immediately! I was like wtf? I was trying the functionality and barely even use the app for 5 minutes.
Contacted their support and inform them about this.
The support replied: No one force you to make the payment right?
Seriously, if you indicate the trial is 7 days, please honor your words and stop setting traps for your customers. This is not the way of doing business.
WOW! Your company really depend on this few hundreds bucks to survive?
or this is your TRUE BUSINESS MODEL?
First time I have to raise a dispute on Shopify, Thanks!
Dear Alskar+ Supplies
Thanks for sharing your concern.
We would like to inform that we are giving free 7 days trial for Etsy Marketplace Integration. You will only see a notification about subscription upgrades.
We are following the process of Shopify. If you are choosing a plan before your trial ends, then your remaining trial period will be added in your subscription.
Also, we never take the unwanted amount from our sellers. We have refunded your full amount.
You can join us once again to integrate your Shopify store to Etsy.
Thanks,
Team CedCommerce
Perfect App.!! I was really in need for an app that can help me sending my products easily to Etsy Marketplace. The app not only helped me sending my products on Etsy but it also helped in managing my orders as well.
The app's too good and I definitely recommend everybody to have this app if you want to list your products on Etsy through your Shopify. One of the best things that I experienced is the "Customer Support" which was very responsive and helpful throughout the entire setup.!!
"I find that the harder I work, the more luck I seem to have."
Good Job CedCommerce.!!
Dear Pellatt Cornucopia,
Thanks for sharing your kind words here.
Team CedCommerce.
Perfect! This app was so easy to set up and did everything for me. Thanks so much guys! Here to many more sales!
I'd started a trial period of the Etsy Marketplace Integration from CedCommerce yesterday.
I've connected 50 listings on Etsy together with their support girl . She offered me to connect subscribe Plan with charging card if I wish to connect more 50 listings, but I've decided to try it before...
By the end of the day, their software deleted!!!
all >50 SKUs in 3 of my 50 listings on Etsy leaving only these marks:
ced_2360758796298 - in listing 1
ced_2494337024010 - in listing 2
ced_21389023674445 - in listing 3
I immediately turned off these and no longer dared to connect when their support asked me to do it. It was a great luck, that I noticed the destruction of my listings! Actually, it’s scary when listings that make 182 sales are deleted...
What are you doing guys?
I should file a lawsuit against you for such "work",
but I really no have time to do it.
Be sure there is a victim who will do.
=======
March.3 update: we've almost repaired 3 listings manually
and found another good sync service.
Their support asks me to delete this review every day.
No guys, don 't waste time on this,
we'd trial and something is wrong in your application, if it behaves this way - repair your APP, so that no one else sees your APP delete its products.
I admit that those who write positive reviews here did not have to go through this and they are really happy with this APP, may be...
Uri,
email: admin@ponomasteel.com
Just starting out with CedCommerce Etsy Integration and needed help. Ritik was really helpful and answered my questions.
It's very easy to use and the support was great. You can use the free version indefinitely if you have less than 10 products.
Be very careful if you try this app. Specially if you have variants in your products, such as size or colors. The code is not written well to recover from normal issues. We tried the app and allowed it to upload a T-shirt in several colors all having sizes ranging from Small thru 3XL. Except the color Charcoal did not come in 3XL. It works fine in Shopify. But this app did not know how to handle it and uploaded a faulty page on Etsy and made it available for Etsy shoppers within seconds without any warning to us. When I viewed the new item page on Etsy, I was shocked to see no size or colors available. But all the photos were there and the size and color selection drop down boxes were missing. It was such a mess with some other parts missing as well that I had to immediately set it to Inactive status on Etsy. When I contacted support, I spoke to Akbar Jafri via chat who's communication skills made me wonder if a 5 year old took over when the parents were away. I asked how to fix this issue and he blamed it on Etsy and me for not having a 3XL in Charcaol which caused the entire color and size list to bomb out on Etsy. He then told me that once we "rectify this issue", all will work okay. I explained that this was not an issue to rectify but normal in retail to run out of a size or color on occasion. But he kept on repeating the same thing. I felt like he was too young to have the cognition to understand what I was talking about. Furthermore, this company sent me an email within 10 minutes after I downloaded the app, in which they mentioned contacting them if I needed any onboarding help. But they did not mention how I should contact them. So, I immediately replied with a couple of basic questions, but the email bounced back with the reason "Address Not Found". Of course I did not type the address but rather clicked the reply button in my email program. I also mentioned that to the tech support and he kept repeating the same email address, even though I sent him screenshots with the bounce back notice. If this company cannot enter their own return emails correctly on their outgoing messages, I would not trust them with anything as complicated as allowing them to connect my well established Shopify store to my Etsy account. I lost 2 hours talking to the tech support who mostly (1) copy-pasted help doc info, (2) could not help fix the faulty Etsy item their app published and (3) offered no solution to publish any more items if they had some sizes or colors missing. If you already have a running Shopify site and are well established on Etsy, connecting your Shopify and Etsy stores using this app could be very dangerous. The support is lousy and due to faulty code in their app, you could have all your listings erased or screwed up within minutes on either platform without even your knowledge. And all you'll be left with is to argue with this brain dead tech support guy. If you are wondering how they got all the other positive reviews, well, I am baffled just as much.
Hi there,
We extremely feel sorry that you didn't find our assistance useful regarding your problem. We have handled the combination-variation case from our end. We would like to invite you back and use this app once more and use it free for a month. You will not get any disappointment this time.
Regards,
Team CedCommerce.
Only allowed me 50 sku's. There is no monthly option, only annually. Unfortunate because this seems to be the only app that goes from Shopify to Etsy.
Please find a way for us to delete uploaded items that are not active yet. I selected wrong ones and could not delete them. I had to have your helpdesk delete them. It was alot of confusion to get this fixed. I was using the trial I though this would be much easier to get things uploaded then what I experienced truly. The video make it look simple that one mistake made my experience go left.
Dear OffensivelyBlessed3,
Thanks for sharing your feedback. We have provided the product deletion future earlier in-app but found that sellers were facing a different kind of issues. For example, they were deleting their uploaded products from the app so when they were receiving orders for those products, SKUs were unavailable in-app and they were unable to create order in-app. After that, they again created SKUs in-app to proceed the order. Apart from this, there were so many cases which were disturbing our database and creating a mess.
It really doesn't mean that this facility is not available for you. We are available 24*7 for you so that you can contact us for the same. We will do it accordingly.
I hope you understand the concern. We would love to serve you again.
Regards,
Team CedCommerce.