Etsy Integration ‑ CedCommerce
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Garbage! Run... always asking for a meeting to sell you more when you ask for help and the Pop-Ups windows are out of control.
Inventory and picture do not change with my Esty store.
Automatically changed all my prices even tho we never turned on price sync and changed all sku's after auto linking all items. worst nightmare.
pas clair, je souhaite resilier très peu clair, impossible pour l'instant
Unfortunately I've had nothing but issues with CED Commerce. None of the issues were addressed all customer service rep did was bide time. First of all they charged me $1500 to connect my shop with my Etsy. Then charged nearly $100 a month for my shop to not even be syned accurately. It seems like I have to continuously contact my Etsy customers to let them know that they will be receiving the item they ordered. I'm currently looking for another Etsy Integration Platform that serves my business better. Hopefully before the next billing cycle.
Hi Higher Level Creations Admin,
Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations.
The initial setup involved custom development work to enable reverse syncing between Etsy and Shopify, which was completed based on the specific requirements requested.
Regarding inventory synchronization, the app updates inventory from Shopify to Etsy in near real-time. However, certain updates depend on Etsy API availability and limitations, which can sometimes affect how quickly changes are reflected. Our team had also suggested managing inventory and order updates primarily from Shopify, which helps maintain accurate synchronization across both platforms.
In terms of billing, our plans include defined usage limits, and additional charges may apply if the usage exceeds the selected plan’s limits, as outlined in the pricing details.
We truly value your feedback and would be happy to review your case again to ensure everything is working as expected. Please feel free to reconnect with our support team so we can assist you further.
- Team CedCommerce
problems with app and shopify syncing to etsy. Instructions from App tech did not fix the problem
Hi StarGabi Admin,
We sincerely apologize for the frustration you’ve experienced with the syncing process. We understand how critical it is for your Shopify and Etsy stores to communicate correctly.
After reviewing your case, it appears the issue may have stemmed from locating specific products to sync. We wanted to clarify that the app does have a "Tag" filter available directly within the Filter menu, which allows you to easily select and upload specific products based on their Shopify tags.
We have reached out via email a few times with a video guide showing exactly where to find this setting, as we haven't heard back from you yet. We are confident this feature will solve the syncing problem you are facing.
Please reply to our email or contact us directly at support@cedcommerce.com so we can guide you through this personally and get your store running smoothly!
Best regards,
The CedCommerce Team
The language support is a lie. I had to manually translate all my products. I found out that not all the languages are supported only after payment.
Hello Milla Milla Admin,
Thank you for sharing your feedback. We’re sorry to hear about your experience. After checking on our end, we noticed that multiple languages were not enabled on your Etsy account. This is why the translations did not take place automatically. To ensure translation works, you would need to enable the desired languages directly on Etsy.
We truly want to help you get this resolved. If you’d like, our team would be happy to guide you step by step in enabling the languages and making sure your products are translated correctly. Please feel free to reach out to us anytime.
Kind regards,
CedCommerce Team
Their app does NOT properly sync orders between Etsy and Shopify, especially if you're using it for automated fulfillment with suppliers like Printify. Once Etsy rolled out new API restrictions, CedCommerce became almost useless, and their only “solution” is a manual CSV import/export process that they want to charge $4000 one-time fee for this!!!!!
The whole point of using this app was to automate the fulfillment process, but instead I’m stuck manually entering shipping addresses and updating tracking numbers, defeating the entire purpose of using CedCommerce in the first place.
Support was no better. I was bounced between agents, given generic copy-paste answers, and told to fulfill manually... how is that automation?
Do not hire Utkarsh and do not pay upfront for the yearly subscription. Very bad and unethical business practices — extremely unprofessional. I would not recommend hiring them for development work.
I hired this company for Shopify development on October 10th, with Utkarsh in charge. They assured me they would upload all of my 2,500 products to Shopify. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics.
They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didn’t complete the project and kept asking for more time without ever giving me a clear deadline.
Eventually, after four months of delays, they told me I would need to spend an extra $2,500 per month because of Shopify’s “limitations.” This was a huge expense they never mentioned upfront. If I had known, I wouldn’t have started the project.
When I asked for a refund, they only gave me a small partial refund for the unused subscription — nothing for the incomplete development work. They kept extending the timeline and didn’t deliver as promised.
If you’re considering working with them, be very cautious — especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything.
Overall, I found their practices to be misleading and unprofessional. I wouldn’t trust them with even a small project. There are better companies out there — I recommend choosing someone else.
I have reported them to Federal Trade Commission and Better Business Bureau (BBB) with proof.
You should report it to BBB so that they can be taken down if you face the same issue with their service.
Terrible service, so confusing to use. Every time I tried to get help one of the team members would say they fixed it and would map to the wrong products on Shopify. These mistakes cost us money and mis-ships.
Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review.
If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.
