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full of bugs and the support team is unprofessional, and they force people to give good reviews that's why they have good ratings.
After setting everything up, this app is super easy to manage. The support is awesome! Every time I've needed help with something or just have a general question, I receive an instant answer via live chat support. I would definitely recommend this app to any Etsy user.
Great customer support. Promptly helped tailor the plan exactly to my needs. Great live chat feature
There is no way to turn off the plan. It's kind of annoying to be honest. Perhaps the action stops after uninstalling, but this is not accurate and you have to spend time tracking this process.
Hi, California wallpaper,
We extremely feel sorry about your experience with the app. We didn't provide a charge cancellation policy through the app because we use the payment API of Shopify and process all the charges through it. In case you want to cancel the plan and don't want to use the app, you can remove the app from your Shopify store. Or you can also request us to cancel the plan.
We would like to get connect with you once so that we can help you with the same.
Thanks,
Team CedCommerce.
The Esty Marketplace Integration took a little time to set up and figure out, but customer service was super helpful each step of the way with any questions I had. Did the free trial to test whether we wanted to reopen our Etsy store, and from there decided that this app makes it so simple and easy so we set it back up. Have yet to see how some of the intergrations work, but so far very happy and absolutely the best customer service I've experienced.
the app is not performing well. if your listing has variants the product cant be connected with Shopify (which doesn't have any sense), they refuse to refund my money $40 directly to the trash
Awesome service. Great support by the intergation department. They were extremely helpful. Thank you so much
I highly appreciated all your support .You solved my all issued .You provide me all clear and simple way information to solve all my issue regarding this app .This app is very helpful for Integrate your Etsy Store i highly recommended to all of who want to run Etsy store
I thought initially that this app would assist me in the conversion of my products to etsy but all it did was give me a bill for $299 that I didn't want but because I couldn't cancel it, I just went along with it in hopes that it would assist my business. WRONG!! Somebody.. Anybody.. please cancel it. I have reached out again today and hopefully I will get a response. I have been trying to reach someone and no one has answered. Maybe this will get someone to help me. Update: I spoke with someone who stated that they would process my refund and that was two weeks ago and the refund is not here. I don't understand what's going on. I need my money back. Not offering an option to cancel is not right.
Hi L3 CustomDesigns!
We are very sorry to hear about your experience with the app. I checked and found that we have already processed your refund from our end. You can confirm it by checking your account or can discuss it with Shopify support.
Also, I would like you to give us another chance. You can also get an extended free trial so that you can check the app properly.
Thanks,
Team CedCommerce
Best etsy integration ever. It was so hard making sure all products were there before this app. It did require a bit of a learning but the customer service helped right away each time and always made sure I knew what to do. After learning the app it was very easy to keep up with it.