Reseñas (1.989)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
4 de agosto de 2022

I have tried a CedCommerce app before and was impressed by the ease of the dashboard operation. This one works similarly efficently with a similar format as the Shopify design. The interface to ETSY API was smooth and the options to set additional input on etsy was fast. when seeking technical support, the response was with a real human rather than bot, with the issue resolved within 2 minutes. I wish all apps were as easy to use.

Stationerie.com
Reino Unido
1 día usando la aplicación
21 de marzo de 2023

I HAD A HARD TIME UNDERSTANDING THE APP AS SUCH AND HOW IT WORKS BUT THE TECHNICAL SUPPORT IS WONDERFUL, THEY HELPED ME WITH EVERYTHING STEP BY STEP, VERY SWEET PERSON AND VERY CLOSE. THEY ANSWERED ME INSTANTLY, IT WAS LIKE HAVING THE PERSON IN MY HOUSE. ♥

Thelordandcompany
España
Alrededor de 1 mes usando la aplicación
18 de agosto de 2022

The customer service is amazing. It's very fast. They sometimes helped me to do instead or even had a google meeting to show me step by step. I really appreciate their support! Superb!

Hometown Momento
Estados Unidos
1 día usando la aplicación
4 de mayo de 2019

I used this app for the 7 day free trial. I found the staff most helpful and efficient in responding to questions. The 7 day free trial helped me to understand how to navigate between the two systems.

I STAND FOR - ethically sourced apparel
Australia
Alrededor de 1 mes usando la aplicación
CedCommerce respondió 6 de agosto de 2019

Dear I Stand For,

Thanks for sharing your thoughts here. We still would like to hear your other concerns so that we can perform excellently in terms of service.

Thanks,
Team CedCommerce.

20 de enero de 2021

Good support. I TAKE THAT BACK! BESSSSST SUPPPORRRRT! Made the process smooth and easy. i would highly recommend if you are using etsy

Cryptochips
Estados Unidos
1 día usando la aplicación
22 de diciembre de 2019

These guys have serious problems with their chronjobs. I have had to manually update syncing several times as I've been testing this app over the last month. It's generally unreliable and I've oversold products multiple times because it doesn't sync properly. Huge headache. Seeking alternatives. I would like my money back.

Co-Kan
Estados Unidos
Alrededor de 1 mes usando la aplicación
7 de febrero de 2022

I'm still learning the app but what really stands out is the customer service real people 24/7 could not ask for more

Calico Wood Signs
Estados Unidos
1 día usando la aplicación
Fecha de modificación: 9 de noviembre de 2019

I want to tell you that I am very happy with great service the team provides. the only thing you must know is the PayPal issue

I already spent lots of dollars on advertising but unfortunately, because I am from Israel I can sell only for customers having pay pal. this is really not the best thing for me. the service is ok and they try to help.

saritshay
Israel
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 14 de marzo de 2020

I have paid yearly subscription, They are good guys, cedcommerce customer service is the best between their competitors.thanks.

ToolSharona
Israel
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 29 de enero de 2021

Re their reply: We did not look for a discount. They offered one! We agreed and asked or nothing other than a refund. Why? Because the app was rubbish. Shopify arranged the refund. Avoid this app! The app promises a refund. But after weeks of waiting still no refund. Just told to 'hold on'. Shopify agreed to refund. But then the app makers charged me again! Please avoid this app. After days of waiting, talking to support, waiting and waiting and waiting and it is still not fully working. Glitchy. And unconvincing. Support is largely clueless. Every time we try to load an item the app logs us out and asks if we want to install it. Support says wait. 9 hours later --- still waiting. Avoid this app. A total waste of time and money. It is not fit for purpose. Dire. no stars! Update: it gets worse. I sell prints. The app says it replicates everything on my site and in shopify. Wrong. It does not show sizes. So no-one can see how large the print is. The app people did not tell me that before I paid. Everything about this app is disappointing. It has taken them 7 days to tell me that latest error. 7 days of talking and asking questions. Really bad form. and the info drips out only after they have taken your money.

Flashbak Shop
Reino Unido
Alrededor de 1 mes usando la aplicación
CedCommerce respondió 29 de enero de 2021

Hi there,

It is painful that we were not able to meet your requirements. You were charged for the app because you have chosen a paid plan and using the app. We have refunded your amount through Shopify and got confirmation that you received the same too.

As per the conversation between you and our support, we found that you were looking for a discount. Our team member asked you for a timeframe to discuss with the team, and you disconnected. We also tried to reach you but always got a negative response from your end.

We will look to work with you shortly.

Thanks,
Team CedCommerce.