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I would call that HONESTLY - the worst plugin I have ever used. Uploading one listing takes ages and causing so many issues/errors.
I was trying to be so patient and do all step by step but after using that plugin for a nearly a year I still getting so frustrated to get some listings sorted
UPDATE: The app deveIopers reached out and denied responsibility for this and blamed etsy, said they emailed etsy and copied me which I did not receive. Promised to get back to me in one day and did not. This is a total shame because I was selling thousands on etsy with this app before this happened so not only has this cost me out of pocket expense for my loses and legal counsel but also thousands in sales. I used this app for over a year and it worked fine until one day it loaded my listing over 2500 times over a month and a half period and cost me $575 in listing fees. I contacted Etsy and they told me the program had done it. I reached out to the developers and they said too bad so sad. At this point I am seeking legal action against this company to recuop my losses. I sold a lot with this program but that error cost me most of my profit.
Dear Goat Threads,
It is sad to hear that we could not be able to meet your expectations. We understand how much your business important for you, and so we try to provide the best services from our end. For your concern, we have already written a mail to Etsy and waiting for their response.
Hope to get you back with us.
Thanks,
Team CedCommerce.
NEVER use this app.
I REPEAT, NEVER USE THIS APP.
Not only it bugs, but they upload all your product (while you asked them not to do so) AND ERASE HOURS AND HOURS OF SEO WORK YOU HAVE DONE ON YOUR PRODUCT
TO AVOID AT ANY COST, TRUST ME!
There are also plenty of others new apps cheaper, which I will migrate once my contract ends with them.
Never again!
App caused numerous technical issues with my Etsy account causing my Etsy account to be frozen and nearly removed. CedeCommerce also pushed itself outside of the free zone by adding items beyond their limit despite my efforts to stay within to try their product out. Support was in-effective and pointed to Etsy who had to perform an investigation. Would avoid and save your time and frustration.
Hi Natural Creative Bureau,
We apologize for the inconvenience that you didn't find this app beneficial for your business.
The CedCommerce Etsy Integration app doesn't play any role in freezing your account. It depends upon Etsy. There are several factors due to which Etsy can suspend the seller's account.
In our Free plan, we only allow you to list ten products on Etsy so that you can navigate the app properly and understand its benefits. Still, if our sellers have any concerns, we provide additional listings according to their requirements.
We hope that we can get a chance to serve you again.
Thanks,
Team CedCommerce.
full of bugs and the support team is unprofessional, and they force people to give good reviews that's why they have good ratings.
There is no way to turn off the plan. It's kind of annoying to be honest. Perhaps the action stops after uninstalling, but this is not accurate and you have to spend time tracking this process.
Hi, California wallpaper,
We extremely feel sorry about your experience with the app. We didn't provide a charge cancellation policy through the app because we use the payment API of Shopify and process all the charges through it. In case you want to cancel the plan and don't want to use the app, you can remove the app from your Shopify store. Or you can also request us to cancel the plan.
We would like to get connect with you once so that we can help you with the same.
Thanks,
Team CedCommerce.
the app is not performing well. if your listing has variants the product cant be connected with Shopify (which doesn't have any sense), they refuse to refund my money $40 directly to the trash
I thought initially that this app would assist me in the conversion of my products to etsy but all it did was give me a bill for $299 that I didn't want but because I couldn't cancel it, I just went along with it in hopes that it would assist my business. WRONG!! Somebody.. Anybody.. please cancel it. I have reached out again today and hopefully I will get a response. I have been trying to reach someone and no one has answered. Maybe this will get someone to help me. Update: I spoke with someone who stated that they would process my refund and that was two weeks ago and the refund is not here. I don't understand what's going on. I need my money back. Not offering an option to cancel is not right.
Hi L3 CustomDesigns!
We are very sorry to hear about your experience with the app. I checked and found that we have already processed your refund from our end. You can confirm it by checking your account or can discuss it with Shopify support.
Also, I would like you to give us another chance. You can also get an extended free trial so that you can check the app properly.
Thanks,
Team CedCommerce
This app is so buggy, it's constantly having issues. If I could do it again I would invest in a 3rd party inventory management system like Ordoro. Eventually I'll make time to do the switch so I don't have to deal with these constant errors.
Used app only to import listings from Etsy. Is now demaning over $20/month for an occasional import. Insane. Give us pack the free option for occasional use instead of this useless free trial.
Hi Pine-Ace,
We feel sorry that we were not able to understand your needs. Actually, your requirement is custom and we have made this system as per global standards. Whenever any seller has such kind of concerns, we strongly recommend, that they connect with us so that we can help them out.
I would request you to connect with us so that we can help you with the same.
Thanks,
Team CedCommerce.