Etsy Integration ‑ CedCommerce

Re-rate 6/24/23:
They have since bounced back from my original review. Customer service is now back on the ball, thankfully, and answers speedily.

11/27/22
Total customer service fail. I had been using this app successfully and suddenly it stopped working and my site doesn't link to the app. I opened a ticket with the supposed 24/7 customer service. Seven days later, in the middle of holiday selling season, and no one has addressed the issue. I have added to the ticket 5 times and still no response. I am NOT happy. I was planning on adding their eBay integration app after Shopify retired the eBay selling channel, but I am thinking twice! So frustrated.

This app has a bit of a confusing interface but once we learned it it is able to push our products to etsy, import our orders from etsy to shopify, and map every product we have already created on either platform.

The customer service has been five star. They have answered every question extremely quickly.

If you download this app give yourself a bit of time for a learning curve, I would suggest to the developers to continue the UX/UI of the app to make it more intuitive.

Some of the workings of the app are a bit confusing to me BUT, their online help as always been fantastic! I've reached out multiple times and I give 5 stars always for their support!

I love this app and use it EVERY DAY. I just have a hard time learning to use its functions. However, the support team has been extremely helpful.

A little confusing to set up, without clear instructions, but I already use their Ebay app. I got helped on the phone for over an hour by Phoenix. He was great. I had deleted my entire Etsy store and he got me back up and running. I think I'll go with 5 stars once I get the thing all figured out.

So far, so good. I have spent the past week getting CEDCommerce Etsy Integration set up on our store that has over 300 products, many with variations. There has definitely been a learning curve and a few still pending questions. But CED Commerce is always there to help, and the chat available 24/7 is a lifesaver. Everyone has been super helpful.

overall the support is great. the app takes a bit of getting used to, but there is great support on the other end.

Been working for a year with this app.
It was a little complicated in the start, but once you get the hang of it it works perfectly. I am especially happy with the online help by chat that is immediate, very friendly and effective.

Having this app helps with inventory and listings updates in a very easy manner, customer service is always helpful, great service!

Easy set up so far. I'm not quite sure I have everything done properly yet but will soon see if it's works. Look forward to see the influence on Etsy.