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Helpful for our inventory count problem! And the support technicians were very helpful! Thank you for your help!
They charged me $180 (years subscription) when I downloaded the software to test FREE TRIAL. So - there was no free trial, apparently. I immediately uninstalled and requested a refund. This money was earmarked for Christmas dinner - and because it was the holidays, no one was around to help. Shady. Unethical. Inexcusable, non-existant "support".
Initially, there was some issue. But Neha reached out and helped resolve the issue. Thanks, Neha. Manoons
Dear Manoons,
Thanks for your ratings. We will be there to help you anytime :)
Thanks,
Team CedCommerce.
doesnt work properly with variants, and they didnt even bother to create a dedicated etsy app, you need to create one manually.
Dear Roarlay,
Thanks for sharing your concern.
We would like to inform you that in the earlier scenario we were with private app concept and you had installed the app at the same day. Now the app is public and you can simply connect your Shopify store to Etsy.com in just one click.
We would like to invite you once again. Let us serve you atleast once.
Thanks,
Team CedCommerce.
I definitely cannot recommend this app. I started the setup process only to find out that it doesn't make use of my DHL integration and that I'd have to insert all shipping cost manually, which isn't only a lot of work but inaccurate as well. I gave it a one-star rating because in my opinion it's useless without shipping cost. One day later I received an anonymous phone call from the developer who asked me to remove the bad rating and that he'll get the issue sorted. One week later - nothing. Not even a reply to the email I've sent. Dear developer, please don't call again, I definitely won't remove the rating.
Dear Aircrafttag,
Thanks for sharing your concern.
In the current scenario, Etsy Marketplace Integration App doesn't sync the Shipping template from DHL. Additionally, we never get any solicitation from any of dealer. In any case, your requirements truly matter for us. We are attempting to discover a solution for this.
Team CedCommerce.
This app only lets you sync SHOPIFY to ETSY. Not Etsy to Shopify. Also, its VERY confusing either way. Wont be using.
Dear Magnolia Melts,
Thanks for sharing your concern.
I would like to inform that Etsy Marketplace Integration connects your Shopify store to Etsy Marketplace. You can simply list your products from Shopify to Etsy and manage orders from Etsy to Shopify. Also, app syncs the status of products from Etsy to Shopify.
We didn't mention anywhere that the app creates your products from Etsy to Shopify. But we have solution for this. You can use our Omni Importer app to list products from Etsy to Shopify. Apart from Etsy, app will help you to list your products from Amazon, eBay, Wish and Walmart to Shopify.
You can join us again and we would love to serve you on Etsy.
Thanks,
Team CedCommerce.
Instructions are in poor English and app is really slow. The support doesn't understand what is happening. The app completely failed to do the basic part of it's description. It immediately got my Etsy account suspended and didn't even upload product variants and only uploaded 9 out of 35 products.
Dear Minty Peach,
Thanks for sharing your concern.
It's sad to hear that your Etsy Account got suspended but we're afraid the app has nothing to do with this. We would like to inform that the app simply helps you to send data from your Shopify to Etsy. My apologies if you didn't found the support useful but we will be always available to help you in understanding the app better.
Waiting for you to come back.
Thanks,
Team CedCommerce.
Application is misleading it doesn't have a free plan for under 10 products. You should not advertise items you do not offer!
Hi littlesammys!
We are sorry to hear about your experience with the app. We offer ten products and ten orders in the free plan. But, to avail of this plan, you need to import only ten products in the app. If you exceed the import limit of more than ten products, you will not find the free plan in the app. But we never disappoint our sellers. If they contact us, we provide them the limit of the free pricing plan.
Your valuable suggestion is significant for us. So we are also working on this and trying to provide the free plan visibility within the app. I would request you to join us back and ease your selling journey in this festive season.
Thanks,
Team CedCommerce
This app has the worst customer service out of any Shopify App I've ever used. If you get someone named Ritik with a deadpool logo just end the chat. He misguided me, didnt answer any of my questions or listen to anything I had to say, consequently I wasnt able to use this app and deleted it. It's not very user friendly anyways, find a different app to list on Etsy with.
Hi Realm of Wonders,
We apologize for the inconvenience you have faced.
We analyzed the communication between you and our support team member. We got that you are unaware that Etsy asks for a listing fee of $0.20. However, we have mentioned this in our pricing plans on the Shopify app store.
All of our customer representatives try to resolve the seller's concerns in the best possible ways. But we will improve the same as you didn't find this useful.
We request you to reinstall the app and give us another chance to serve you.
Thanks,
Team CedCommerce
If i could give this app less than one star i would- only based on the lack of customer service. I installed this app- and i was unhappy with the pricing- due to only a 7 day trial being available, i did not feel comfortable paying $360 dollars up front for a years worth of an app that i did not like - nor did i feel comfortable paying $60 per month until i decide whether of not i liked the app. Being new to shopify, i wasn't sure how to go about canceling the app, so i asked the chat box the app provides. Moattar Raza answered my chat. I asked multiple times how to cancel - and i did not get an answer on how to cance without being charged for almost 15 mins - all while he harassed me asking questions about why i wanted to cancel- and tried to offer a discount of a small 10% rather than telling me how to cancel.
Overall - the customer service is not worth the headache - find a better app.