CedCommerce Intégration Etsy

This app is really fantastic! I wasn't sure what to expect when I signed up to the free trial - but it is so worth trying it out. Shubham who is part of the customer service team is beyond helpful, he called me and literally walked me through the set up. This app is already saving me a lot of time so I have now signed up to a paid plan as it is worth every penny. Thanks!

I was looking for an app that would sync my orders, tracking numbers, and inventory levels to Etsy. Orders syncing was relatively easy, just a matter of linking products.

Inventory syncing, however, was a nightmare. Two things that speak to the lack of confidence I have in this product:
1. SKUs are mapped between Etsy and Shopify using the names of the variants rather than SKU numbers. This means that the name of the Variant needs to be exactly the same across both platforms. For example, if you sell Small, Medium, and Large on Shopify and you decide that you want to use Size Small, Size Medium, and Size Large as the variant names in Etsy this app will break.
2. There's no way for me to say "make Etsy the source of truth for these fields and make Shopify the source of truth for these other fields." The way fields are mapped and which direction they're updated in is obfuscated away from the user and distributed across a variety of "Profiles" and "Templates" which are used to translate configuration into what's happening under the hood.

Additionally, the app deleted one of my Etsy listings. One of the "syncing" features triggers a delete on the Etsy side. I don't know why they have this feature.

I deal with this kind of software daily and this app is so confusing that I would not have been able to set it up without significant support.

I gave 1 bonus star because their customer service did the implementation for me and they're always available

the app is easy to use and integrates well. Customer service was quick and easy using the chat function.

So far so good, we will see how it performs in the long run, but as for now, integration has been a breeze.

I like this app. It is understandable and works well. The support is great! Every issue seems to get resolved. Much better than most apps I have used.

I have only had the app for a few weeks now but anytime I reach out to support they have been nothing but helpful. Aman Singh was a great help.

Best part of the app: all Etsy orders now show up (duplicate) as Shopify orders, allowing them to be shipped and managed all together (Shopify is our prime marketplace). Customer service is very good with getting errors sorted - they actually do it for you, not just guide to a description / FAQ :)

Excellent customer service. They take the time to understand and respond to questions. Very helpful app and relatively simple. Thanks a lot :-)

This app has helped me save a lot of time by consolidating my Etsy orders with my Shopify orders, so I can have the same fulfillment process for both of them, rather than doing orders from both platforms separately.

Great job so far saves a lot of time manually adding products! Thanks you!! Customer Service Mantasha is very helpful A+++++++!