Avis (1 765)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
16 avril 2020

Free 7 day trial - it asked me immediately to authorize a $360 payment (before using the trial).
The trial is limited to 10 products - not made very clear.

Harrow and Green USA
États-Unis
22 minutes d’utilisation de l’application
CedCommerce a répondu 4 mai 2020

Dear Seller,

We follow the concept of Shopify, there is always a suggestion to choose a payment plan so that you can explore the app more and upload maximum of your products, but the Etsy Integration app or our support team never forces you to pick a plan before the trial period ends.

In fact, we recommend our seller to use the trial period first rather than picking the plan. This is the policy of app that you can upload a maximum of 10 products on Etsy which is quite sufficient to test the app functionalities. Not only this, if any of our sellers want to upload more products, but he can also do the same by contacting us.

We have also tried to connect with you through call but unfortunately could not be able to connect as you were not responding.

We would love to join you back again.

Thanks,
Team CedCommerce.

24 juillet 2019

I tried the 14 day trial of this app and it seemed to work out well, but I never got a respond from the support team to my questions to be able to continue with the app. we were hoping to install the paid version, but it's a pity we didn't get the customer support to set this up.

Gardens of the Sun | Ethical Jewelry
Singapour
8 minutes d’utilisation de l’application
CedCommerce a répondu 29 juillet 2019

Dear Ethical Jewelry,

Thanks for sharing your concern.

Great to hear that you like the functionality of the app. We can see, you have uninstalled the app after 8 minutes of installation. Also, we didn't find any questions from your end to our support. There is no conversation history between you and our team as you stayed only for 8 minutes. We also sent you the mail at the time of app installation.

I would like to inform that we don't offer a free trial of 14 days. We think that there is some perplexity. It would be great if you can install the Etsy Marketplace Integration App again and give us another chance to serve you. Always believe in quality customer service, we always try to help our customers so we can also extend your trial according to your need.

Waiting for your comeback.

Thanks,
Team CedCommerce.

Modifié le 11 mai 2021

Good app. There was some syncing that caused us some trouble. But the support is always available to help me solve any issues :-)

Paint by Numbers
Espagne
8 octobre 2022

Invaluable app if you are selling large quantities through Etsy. Nice cs team that are always there and ready to help.

Horribly Popular
Royaume-Uni
5 mars 2024

Mia Belle Girls
États-Unis
12 jours d’utilisation de l’application