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This app doesn't seem to work. I started the app but didn't have time to list items right away and the free trial expired. Even if I was able to test it out it wont let me chose the lowest plan which means I have to pay $400 to find out if it even works. I currently cant do anything in the app without getting the subscribe screen which I cant use because the starter plan isn't selectable.
These people constantly called me from a private number once my trial was over. That's absolutely unacceptable.
Dear JEFFERVESCEN Design,
We apologize for the inconvenience you have faced. We were just trying to connect with you so that we can help you regarding your product's status on Etsy. We also wrote emails to you but didn't receive any response from your side.
Also, we have mentioned in our Terms and Condition clearly that we can contact you in any case of emergency. The same thing we have mentioned in the Settings section of the app. Still, we apologize that you face such kind of trouble.
We would like to serve you in near future.
Thanks,
Team CedCommerce
STAY AWAY! Within 48 hours of using their app and syncing product listings, my account was deactivated and can no longer get it back. This has been detrimental to our business. I've tried contacting them to get a refund and still waiting over a week a later. Terrible customer service.
Dear Our Baby Nursery,
Sorry to hear that you didn't find our support useful. As we came to know that you can't sell on Etsy anymore, we have proceeded with your refund. All you need to communicate once with us so that we can confirm your refund.
Waiting to get you back.
Thanks,
Team CedCommerce.
It's not easy to use. I uploaded 300 listings and only 68 were successful. The ring sizes are all displayed in color, which is more complicated than my own uploading. To be honest, I will not try this APP even it's for free. Cost me $ 60 and I deleted it in just one day.If I am satisfied, $ 600 a month is not a problem, very disappointed.It ’s all your fault, it ’s nothing to do with SHOPIFY
It was just ok to me. Once I discovered it's features, I wasn't that impressed so I decided to cancel before the 7-day trial period ended. I was under the impression that I could test this app out for a 7 day trial period with unlimited products on ETSY. That is wrong! Be careful! Only 10 products with this 7-day trial! I was charged the full amount for going over 10 products even though I cancelled before the 7-day trial period. Be careful with their trial period!
Hi there,
We only provide ten free listings in the trial period of the app. We can see that you activated around half of your catalog after choosing a paid plan.
We only consider the refund as genuine only in 2 conditions.
1) The seller's Etsy account has been suspended
2) The seller faces any issue because of the app.
I didn't find any of these cases here. So this can't be considered as a genuine refund. Still, I would like to know from you if there is anything else.
We will wait for your comeback.
Thanks,
Team CedCommerce.
Je ne vois aucun produit soit disant importés sur ma boutique sauf ceux créés directement sur Etsy avant de trouver cette appli
I'm updating my review because they are listening to your problems but they do not fix them! every time I have the " Not Mapping Variants" Error and I have to ask them every time to fix it for me but again my products from Shopify do not Properly transfer to Etsy( With so many Flaws)
Betrüger Firma... ich habe die Drecks APP gelöscht.vor langer Zeit und dei Penner buchen trotzdem Geld ab
Hi there,
It is so painful to see that you are not happy with the app. We want to update you that we have processed your refund from our end.
The reason behind the deduction of the amount is as per the process of the app. You installed the app multiple times, and so it was consuming your trial period and the amount deducted. If you contacted us earlier, we have already initiated your refund.
I hope you will understand this technical perspective and will not have any gloomy thoughts about this app. I would also like to invite you to use this app free until you setup completely and start earning.
We will wait for your comeback.
Thanks,
Team CedCommerce.
None of the orders show correct status. You would think there would be some sort of easily visible "Refresh" button...but nope. Plan prices are decently fair but the number of orders they allow is heavily skewed for someone like me who sells a lot of $5-$10 products. If I had the spare time, I would absolutely build my own version of this app because it could be heavily improved and it seems as though enough people are paying for it to make it worth my time. And that's what happens when an entreprenuering engineer see's a poorly executed business idea...
There is no monthly plan (only 7 days free trial). Not enough to assess the support quality. Once you pay for the full year, they have NO INCENTIVE what so ever. You are LOCKED in. If they are so confident you will be happy with the service, why lock you in?
Dear DecoParis,
Thanks for sharing your concern.
We are providing 7 days free trial for the app so that you can use the functionalities of the app and understand it completely. Also, we provide various pricing plans like Monthly, Quarterly, Half Yearly, Yearly. We have also mentioned the monthly plan in the Shopify app store listing.
As you were using the trial period of the app and asked our customer support, he informed you about various plans also he gave you a discount on various plans, but I think you misunderstood somewhere.
We would like you to join us back and grow your sales through CED.
Thanks,
Team CedCommerce