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STAY AWAY! Within 48 hours of using their app and syncing product listings, my account was deactivated and can no longer get it back. This has been detrimental to our business. I've tried contacting them to get a refund and still waiting over a week a later. Terrible customer service.
Dear Our Baby Nursery,
Sorry to hear that you didn't find our support useful. As we came to know that you can't sell on Etsy anymore, we have proceeded with your refund. All you need to communicate once with us so that we can confirm your refund.
Waiting to get you back.
Thanks,
Team CedCommerce.
It's not easy to use. I uploaded 300 listings and only 68 were successful. The ring sizes are all displayed in color, which is more complicated than my own uploading. To be honest, I will not try this APP even it's for free. Cost me $ 60 and I deleted it in just one day.If I am satisfied, $ 600 a month is not a problem, very disappointed.It ’s all your fault, it ’s nothing to do with SHOPIFY
It was just ok to me. Once I discovered it's features, I wasn't that impressed so I decided to cancel before the 7-day trial period ended. I was under the impression that I could test this app out for a 7 day trial period with unlimited products on ETSY. That is wrong! Be careful! Only 10 products with this 7-day trial! I was charged the full amount for going over 10 products even though I cancelled before the 7-day trial period. Be careful with their trial period!
Hi there,
We only provide ten free listings in the trial period of the app. We can see that you activated around half of your catalog after choosing a paid plan.
We only consider the refund as genuine only in 2 conditions.
1) The seller's Etsy account has been suspended
2) The seller faces any issue because of the app.
I didn't find any of these cases here. So this can't be considered as a genuine refund. Still, I would like to know from you if there is anything else.
We will wait for your comeback.
Thanks,
Team CedCommerce.
Je ne vois aucun produit soit disant importés sur ma boutique sauf ceux créés directement sur Etsy avant de trouver cette appli
I'm updating my review because they are listening to your problems but they do not fix them! every time I have the " Not Mapping Variants" Error and I have to ask them every time to fix it for me but again my products from Shopify do not Properly transfer to Etsy( With so many Flaws)
Betrüger Firma... ich habe die Drecks APP gelöscht.vor langer Zeit und dei Penner buchen trotzdem Geld ab
Hi there,
It is so painful to see that you are not happy with the app. We want to update you that we have processed your refund from our end.
The reason behind the deduction of the amount is as per the process of the app. You installed the app multiple times, and so it was consuming your trial period and the amount deducted. If you contacted us earlier, we have already initiated your refund.
I hope you will understand this technical perspective and will not have any gloomy thoughts about this app. I would also like to invite you to use this app free until you setup completely and start earning.
We will wait for your comeback.
Thanks,
Team CedCommerce.
None of the orders show correct status. You would think there would be some sort of easily visible "Refresh" button...but nope. Plan prices are decently fair but the number of orders they allow is heavily skewed for someone like me who sells a lot of $5-$10 products. If I had the spare time, I would absolutely build my own version of this app because it could be heavily improved and it seems as though enough people are paying for it to make it worth my time. And that's what happens when an entreprenuering engineer see's a poorly executed business idea...
There is no monthly plan (only 7 days free trial). Not enough to assess the support quality. Once you pay for the full year, they have NO INCENTIVE what so ever. You are LOCKED in. If they are so confident you will be happy with the service, why lock you in?
Dear DecoParis,
Thanks for sharing your concern.
We are providing 7 days free trial for the app so that you can use the functionalities of the app and understand it completely. Also, we provide various pricing plans like Monthly, Quarterly, Half Yearly, Yearly. We have also mentioned the monthly plan in the Shopify app store listing.
As you were using the trial period of the app and asked our customer support, he informed you about various plans also he gave you a discount on various plans, but I think you misunderstood somewhere.
We would like you to join us back and grow your sales through CED.
Thanks,
Team CedCommerce
Just useless app with a limited try. 10 Products only and very expensive for nothing! I absolutely wanted to try and buy it!
Hi ZenXstore,
We are unhappy to hear that we were not able to meet your requirements. We provide only ten free listings in the free trial of 7 days. But yes, we also never say NO if any of our sellers ask for a discount.
We have tried a lot to reach you through various communication mediums but unfortunately couldn't. Kindly get connected with us once so that we can understand your concern and help you accordingly.
We will wait for your comeback.
Thanks,
Team CedCommerce.
-STOP HERE IF YOU ARE GOING TO INSTALL THIS APP!-
This app has the MOST MISLEADING PAYMENT STRUCTURE EVER!
First, they offer 7-day trial. When I choose one of their plan (They did indicate this plan will charge in yearly subscription).
HOWEVER, the subscription starts immediately! I was like wtf? I was trying the functionality and barely even use the app for 5 minutes.
Contacted their support and inform them about this.
The support replied: No one force you to make the payment right?
Seriously, if you indicate the trial is 7 days, please honor your words and stop setting traps for your customers. This is not the way of doing business.
WOW! Your company really depend on this few hundreds bucks to survive?
or this is your TRUE BUSINESS MODEL?
First time I have to raise a dispute on Shopify, Thanks!
Dear Alskar+ Supplies
Thanks for sharing your concern.
We would like to inform that we are giving free 7 days trial for Etsy Marketplace Integration. You will only see a notification about subscription upgrades.
We are following the process of Shopify. If you are choosing a plan before your trial ends, then your remaining trial period will be added in your subscription.
Also, we never take the unwanted amount from our sellers. We have refunded your full amount.
You can join us once again to integrate your Shopify store to Etsy.
Thanks,
Team CedCommerce