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CedCommerce's customer service is excellent! The team is responsive, helpful, and always ready to assist with any questions or technical issues. The app offers a range of features like real-time order tracking, automated inventory updates, and customizable product listings, which saves a lot of time and effort.
Good Customer Service, nice and friendly. Have a lovely voice
Really helpful. explained everything really well so I understood profiling and what I needed to do to get integrated with etsy.
I have to use multiple 3rd party applications to make things run smoothly for my online business, and there is none other like this one. I have never seen ANY online service that provides such fast and truly helpful customer service. I have needed help many times on my journey and they are always there within seconds (even at 2am on a Saturday night) and explain things in ways I can actually understand. They have even went on a call with screenshare to assist me in making sure I have things set up correctly and fully understand their function.
For those of you out there searching for which app to use, this one is definitely the answer. I started with a different app that only lasted one day until I realized that it was not capable of doing items that had any sort of variations, which is A LOT of my items. I thankfully found this app afterwards and it handles variations like a breeze.
I am writing this review after getting off of a video chat screenshare call with Utkarsh where he helped me with my settings to properly function with my needs. I would go as far to say that this company provides customer service like no other company I have delt with in any part of my life. The help was truly genuine. Thank you so much!
The customer service for this app is outstanding! I had a few questions about the features, and their support team responded quickly and was exceptionally helpful. They went the extra mile to make sure I had everything I needed, even following up to ensure everything was working perfectly. It's rare to find such attentive and friendly service nowadays. This app not only offers excellent functionality but also has a team that truly cares about its users. Highly recommended!
Excellent app and amazing support. Always there to help whenever i need it. I use CED commerce for most of my stores and very happy with the service. thank you!
Very good customer service, able to cater to specific business needs and covers a vast amount of different business models. Highly recommend giving this service a month to try it out. You won’t end up canceling. Mohd and Aditya were very fast and helpful customer service agents that were able to meet in a live chat with me immediately. 5/5 stars
OK, so I got this app After asking chatGPT what app to use to integrate my Shopify store with Etsy. As I was setting it up, I got a Message on my phone from a rep that helped answer all my questions. The service is amazing!!!
Exceptional Support from Shikha!
We cannot thank Shikha enough for her incredible support in resolving our website issues. She approached every challenge with professionalism, expertise, and a solution-oriented mindset.
Her responsiveness was outstanding—whether it was troubleshooting technical glitches or implementing updates, Shikha was always on top of things, ensuring minimal disruption. Her deep understanding of website management and proactive communication made the entire process seamless and stress-free.
The Cedcommerce team was extremely helpful, and I am very happy with their service. They went above and beyond to assist me and even offered listing optimization, which significantly improved my product visibility. Thank you for your excellent support