CedCommerce Intégration Etsy , 1 746 avis
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Horrible app! I don't recommend anyone to spend his time with an app which confuses you more then to help you. The import option doesn't work. For any question, the answer is "contact shopify because..., our app is perfect". I still don't understand how this app can help me, and you must to pay $60/month for that. Very disappointed!!!
waste of time. Its a trap never use it. We add some products that was a big mistake. There was no any keywords can you believe it for etsy without a keyword listing is nothing. Never use any ced app they are lier. they only think you money. They are starting to help when you need real help they want to charge a lot of money! shoify must restrict ced for users!
Would give zero stars if possible. Wanted to integrate our shopify and etsy shops but when we tried we could only sync 48 of our 68 listings and when we tried to fix that issue 14 of our listings were completely deleted from our etsy store. Not only did they delete, but we are a company with over 250 sales per day, and lost all database info of how many favorites each item had. Nobody could give us a complete answer as to what the issue was. When I tried to repost my deleted listings I received an error code and nobody could tell me what it meant. the only thing anyone could do was forward the issue to the next person. I am still waiting to hear a solution so I can fix the problem and move on. the app is very difficult to navigate and I really wouldn't recommend it to anyone with more than 5 listings and any variables. It seems as though this app can't handle the volume that our shop was doing and the integration part obviously doesn't apply to the formatting of your listing descriptions. overall just not well put together. We have lost all of our individual ratings for those 14 listings and we will never be able to get those back. Losing out on any sales is detrimental to a small business especially during a pandemic, but this is completely ridiculous. In the end, we were offered 2 more free weeks to try the program, but we absolutely cannot "try" software/apps that should work upon first install.
Hi there!
It is sad to hear that you didn't find our services useful. We have handled the combination-variation case from our end. So we want that you give one more try to this app and use it free for one month. We assure you that you will not get disappointed this time.
We would love to serve you once again.
Thanks,
Team CedCommerce.
If you're using a Print on Demand supplier with their own Etsy integration, this app will duplicate their orders, screwing up your orders and accounting. NOT COOL.
Also, by selling POD, your inventory count is basically unlimited, but this integration doesn't know that. If you leave the inventory count at 0, then the order placed on Etsy will not be imported into your shopify store.
Dear American Pride,
Thanks for sharing your concern. I would like to inform you that we had unaware that you were using POD, also you never informed us about the same. The basic function of the app is until you don't have SKU and inventory of SKU we can't fetch order from the marketplace. We sync everything from Shopify. At that time, we were also not providing support for POD.
In the current scenario, Etsy Marketplace Integration App is compatible with POD. So, I would like to request you, to give it another chance. We are always here to serve you.
Thanks,
Very POOR customer service !!! They offer 7 days FREE trial, however, the subscription starts immediately! I used their app for a few minutes on March 1st, 2019 and contact them immediately by their chat system, asked for canceling my subscription and issue the refund but they said we will contact you and resolve the issue in 1-2 days but never did and never replied to my messages. I uninstalled the app but they continue charging me $50.00 monthly. The company doesn't reply to your emails. NO HELP AT ALL. The worst customer service ever.
I have reported this company to Shopify and waiting for their help to receive my $100 refund.
BEWARE OF THIS COMPANY!!!!!!!!!!
Dear Babenest,
We apology for the trouble you have faced. Actually, you have chosen a recurring plan for the app which deducts at the billing time of your Shopify store. It is not deducted by us.
We have also sent a mail to billing team regarding your issue, it may be due because of some delayed communication.
We want that you get connected with us again so that we can serve you to sell on Etsy.
Thanks,
Team CedCommerce
STAY AWAY
If i could give this app a minus I would and strongly recommend that you avoid this app at all cost. This app is full of people doing fraudulent activity. My first sale on this app happened to be a fraudster instead of helping me through support they closed my account down and refused to speak with me. When I contacted them via phone they just hung the phone up on me. The same person then went onto my website and tried to purchase more goods which i quickly notified shopify which they talked me through the process of how to handle this in the future. A far lot more than what ETSY had provided me with. I will be definitely reporting this app and advise anyone to steer clear.
Dear Retro-Sauce,
We feel really sorry that your Etsy has been closed. But we would like to inform you that the Etsy Marketplace Integration App is not responsible for the same.
We (CedCommerce) are 3rd party integration provider and we are only responsible to connect your Shopify store to Etsy.com, uploading products, sync inventory on both end and manage orders from Etsy to Shopify. As your account has been closed, this is done from Etsy's end and this is a separate decision from our app. If they found any suspicious activity with accounts, they close the account. Also, it seems that you had tried to connect with their support team, we feel bad that you didn't get any positive response from their end.
I hope now you must have been understood that this was not the fault of the app. We are always seeing the future to work with you again.
Thanks,
Team CedCommerce.
This app doesn't seem to work. I started the app but didn't have time to list items right away and the free trial expired. Even if I was able to test it out it wont let me chose the lowest plan which means I have to pay $400 to find out if it even works. I currently cant do anything in the app without getting the subscribe screen which I cant use because the starter plan isn't selectable.
These people constantly called me from a private number once my trial was over. That's absolutely unacceptable.
Dear JEFFERVESCEN Design,
We apologize for the inconvenience you have faced. We were just trying to connect with you so that we can help you regarding your product's status on Etsy. We also wrote emails to you but didn't receive any response from your side.
Also, we have mentioned in our Terms and Condition clearly that we can contact you in any case of emergency. The same thing we have mentioned in the Settings section of the app. Still, we apologize that you face such kind of trouble.
We would like to serve you in near future.
Thanks,
Team CedCommerce
STAY AWAY! Within 48 hours of using their app and syncing product listings, my account was deactivated and can no longer get it back. This has been detrimental to our business. I've tried contacting them to get a refund and still waiting over a week a later. Terrible customer service.
Dear Our Baby Nursery,
Sorry to hear that you didn't find our support useful. As we came to know that you can't sell on Etsy anymore, we have proceeded with your refund. All you need to communicate once with us so that we can confirm your refund.
Waiting to get you back.
Thanks,
Team CedCommerce.
It's not easy to use. I uploaded 300 listings and only 68 were successful. The ring sizes are all displayed in color, which is more complicated than my own uploading. To be honest, I will not try this APP even it's for free. Cost me $ 60 and I deleted it in just one day.If I am satisfied, $ 600 a month is not a problem, very disappointed.It ’s all your fault, it ’s nothing to do with SHOPIFY