CedCommerce Intégration Etsy , 1 747 avis

It was just ok to me. Once I discovered it's features, I wasn't that impressed so I decided to cancel before the 7-day trial period ended. I was under the impression that I could test this app out for a 7 day trial period with unlimited products on ETSY. That is wrong! Be careful! Only 10 products with this 7-day trial! I was charged the full amount for going over 10 products even though I cancelled before the 7-day trial period. Be careful with their trial period!

Je ne vois aucun produit soit disant importés sur ma boutique sauf ceux créés directement sur Etsy avant de trouver cette appli

I'm updating my review because they are listening to your problems but they do not fix them! every time I have the " Not Mapping Variants" Error and I have to ask them every time to fix it for me but again my products from Shopify do not Properly transfer to Etsy( With so many Flaws)

Betrüger Firma... ich habe die Drecks APP gelöscht.vor langer Zeit und dei Penner buchen trotzdem Geld ab

None of the orders show correct status. You would think there would be some sort of easily visible "Refresh" button...but nope. Plan prices are decently fair but the number of orders they allow is heavily skewed for someone like me who sells a lot of $5-$10 products. If I had the spare time, I would absolutely build my own version of this app because it could be heavily improved and it seems as though enough people are paying for it to make it worth my time. And that's what happens when an entreprenuering engineer see's a poorly executed business idea...

There is no monthly plan (only 7 days free trial). Not enough to assess the support quality. Once you pay for the full year, they have NO INCENTIVE what so ever. You are LOCKED in. If they are so confident you will be happy with the service, why lock you in?

Just useless app with a limited try. 10 Products only and very expensive for nothing! I absolutely wanted to try and buy it!

-STOP HERE IF YOU ARE GOING TO INSTALL THIS APP!-

This app has the MOST MISLEADING PAYMENT STRUCTURE EVER!

First, they offer 7-day trial. When I choose one of their plan (They did indicate this plan will charge in yearly subscription).

HOWEVER, the subscription starts immediately! I was like wtf? I was trying the functionality and barely even use the app for 5 minutes.

Contacted their support and inform them about this.
The support replied: No one force you to make the payment right?

Seriously, if you indicate the trial is 7 days, please honor your words and stop setting traps for your customers. This is not the way of doing business.

WOW! Your company really depend on this few hundreds bucks to survive?
or this is your TRUE BUSINESS MODEL?

First time I have to raise a dispute on Shopify, Thanks!

I'd started a trial period of the Etsy Marketplace Integration from CedCommerce yesterday.
I've connected 50 listings on Etsy together with their support girl . She offered me to connect subscribe Plan with charging card if I wish to connect more 50 listings, but I've decided to try it before...
By the end of the day, their software deleted!!!
all >50 SKUs in 3 of my 50 listings on Etsy leaving only these marks:
ced_2360758796298 - in listing 1
ced_2494337024010 - in listing 2
ced_21389023674445 - in listing 3

I immediately turned off these and no longer dared to connect when their support asked me to do it. It was a great luck, that I noticed the destruction of my listings! Actually, it’s scary when listings that make 182 sales are deleted...
What are you doing guys?
I should file a lawsuit against you for such "work",
but I really no have time to do it.
Be sure there is a victim who will do.

=======
March.3 update: we've almost repaired 3 listings manually
and found another good sync service.

Their support asks me to delete this review every day.
No guys, don 't waste time on this,
we'd trial and something is wrong in your application, if it behaves this way - repair your APP, so that no one else sees your APP delete its products.
I admit that those who write positive reviews here did not have to go through this and they are really happy with this APP, may be...
Uri,
email: admin@ponomasteel.com

Be very careful if you try this app. Specially if you have variants in your products, such as size or colors. The code is not written well to recover from normal issues. We tried the app and allowed it to upload a T-shirt in several colors all having sizes ranging from Small thru 3XL. Except the color Charcoal did not come in 3XL. It works fine in Shopify. But this app did not know how to handle it and uploaded a faulty page on Etsy and made it available for Etsy shoppers within seconds without any warning to us. When I viewed the new item page on Etsy, I was shocked to see no size or colors available. But all the photos were there and the size and color selection drop down boxes were missing. It was such a mess with some other parts missing as well that I had to immediately set it to Inactive status on Etsy. When I contacted support, I spoke to Akbar Jafri via chat who's communication skills made me wonder if a 5 year old took over when the parents were away. I asked how to fix this issue and he blamed it on Etsy and me for not having a 3XL in Charcaol which caused the entire color and size list to bomb out on Etsy. He then told me that once we "rectify this issue", all will work okay. I explained that this was not an issue to rectify but normal in retail to run out of a size or color on occasion. But he kept on repeating the same thing. I felt like he was too young to have the cognition to understand what I was talking about. Furthermore, this company sent me an email within 10 minutes after I downloaded the app, in which they mentioned contacting them if I needed any onboarding help. But they did not mention how I should contact them. So, I immediately replied with a couple of basic questions, but the email bounced back with the reason "Address Not Found". Of course I did not type the address but rather clicked the reply button in my email program. I also mentioned that to the tech support and he kept repeating the same email address, even though I sent him screenshots with the bounce back notice. If this company cannot enter their own return emails correctly on their outgoing messages, I would not trust them with anything as complicated as allowing them to connect my well established Shopify store to my Etsy account. I lost 2 hours talking to the tech support who mostly (1) copy-pasted help doc info, (2) could not help fix the faulty Etsy item their app published and (3) offered no solution to publish any more items if they had some sizes or colors missing. If you already have a running Shopify site and are well established on Etsy, connecting your Shopify and Etsy stores using this app could be very dangerous. The support is lousy and due to faulty code in their app, you could have all your listings erased or screwed up within minutes on either platform without even your knowledge. And all you'll be left with is to argue with this brain dead tech support guy. If you are wondering how they got all the other positive reviews, well, I am baffled just as much.