Etsy Integration ‑ CedCommerce

I was looking for an app that would sync my orders, tracking numbers, and inventory levels to Etsy. Orders syncing was relatively easy, just a matter of linking products.

Inventory syncing, however, was a nightmare. Two things that speak to the lack of confidence I have in this product:
1. SKUs are mapped between Etsy and Shopify using the names of the variants rather than SKU numbers. This means that the name of the Variant needs to be exactly the same across both platforms. For example, if you sell Small, Medium, and Large on Shopify and you decide that you want to use Size Small, Size Medium, and Size Large as the variant names in Etsy this app will break.
2. There's no way for me to say "make Etsy the source of truth for these fields and make Shopify the source of truth for these other fields." The way fields are mapped and which direction they're updated in is obfuscated away from the user and distributed across a variety of "Profiles" and "Templates" which are used to translate configuration into what's happening under the hood.

Additionally, the app deleted one of my Etsy listings. One of the "syncing" features triggers a delete on the Etsy side. I don't know why they have this feature.

I deal with this kind of software daily and this app is so confusing that I would not have been able to set it up without significant support.

I gave 1 bonus star because their customer service did the implementation for me and they're always available

I just finished with the customer service for two hours. Vatsal Ranjan the operator was very attentive , taking action, and has been with me for nearly 2 hours to set up my store in Etsy. He gave me the solutions to each of issues and solve them on spot. Very professional and i do recommend the app for Shopify. Excellent customer service

So far so good, we will see how it performs in the long run, but as for now, integration has been a breeze.

the app is easy to use and integrates well. Customer service was quick and easy using the chat function.

I have only had the app for a few weeks now but anytime I reach out to support they have been nothing but helpful. Aman Singh was a great help.

Best part of the app: all Etsy orders now show up (duplicate) as Shopify orders, allowing them to be shipped and managed all together (Shopify is our prime marketplace). Customer service is very good with getting errors sorted - they actually do it for you, not just guide to a description / FAQ :)

Excellent customer service. They take the time to understand and respond to questions. Very helpful app and relatively simple. Thanks a lot :-)

Great job so far saves a lot of time manually adding products! Thanks you!! Customer Service Mantasha is very helpful A+++++++!

I highly recommend this app. I am impressed with the app and support so far. Setup takes a bit, but wasn't too difficult. Support was very responsive and quick to identify an inventory issue I had with the setups on 2 items. I was able to quickly resolve the issues on my end with their help. The app seems to work beautifully once setup. Sales are coming in quite well from Etsy now. Thanks!

Mantasha helped me great support: Very easy to interrogate with Etsy with a click of a button all of your items will be synced from Shopify to Etsy or vise versa :D