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I am using this app for my Shopify - Etsy integration. After testing all is working perfectly as expected. Very simple to follow instructions and easy to use. Chat support was fantastic and very helpful. I have no hesitation in recommending to all. Would happily use any of their apps.
We have used this app, this very simple and saved a lot of time on launching new products in Etsy from Shopify and also order management.
Always quick to get an answer whenever I'm not sure what to do. Easily uploads products to Etsy. Saves a lot of time.
My favorite app of the month. Support is so good! They are always there to help in chat. Easy to use, wonderful sales channel additional to our shop.
Re their reply: We did not look for a discount. They offered one! We agreed and asked or nothing other than a refund. Why? Because the app was rubbish. Shopify arranged the refund. Avoid this app! The app promises a refund. But after weeks of waiting still no refund. Just told to 'hold on'. Shopify agreed to refund. But then the app makers charged me again! Please avoid this app. After days of waiting, talking to support, waiting and waiting and waiting and it is still not fully working. Glitchy. And unconvincing. Support is largely clueless. Every time we try to load an item the app logs us out and asks if we want to install it. Support says wait. 9 hours later --- still waiting. Avoid this app. A total waste of time and money. It is not fit for purpose. Dire. no stars! Update: it gets worse. I sell prints. The app says it replicates everything on my site and in shopify. Wrong. It does not show sizes. So no-one can see how large the print is. The app people did not tell me that before I paid. Everything about this app is disappointing. It has taken them 7 days to tell me that latest error. 7 days of talking and asking questions. Really bad form. and the info drips out only after they have taken your money.
Hi there,
It is painful that we were not able to meet your requirements. You were charged for the app because you have chosen a paid plan and using the app. We have refunded your amount through Shopify and got confirmation that you received the same too.
As per the conversation between you and our support, we found that you were looking for a discount. Our team member asked you for a timeframe to discuss with the team, and you disconnected. We also tried to reach you but always got a negative response from your end.
We will look to work with you shortly.
Thanks,
Team CedCommerce.
Great app and great people that will reach out to check in with you every now and then! They will walk you through any troubles at any time. This app has made my experience running two separate platforms insanely easier!
Just want to say thank you to Shubham for helping me loading my products very help full and im very happy with the service.
I don't recommend this app. I was initially excited to find an integration app with such high reviews, but am beyond disappointed with both the app and the customer service I received. I set up the app a few days ago and started a sync with my Etsy shop I had the app set to not sync pricing and variations since I charge more on Etsy and I have to set up variations differently on Etsy to get it to function. The sync seemed to go smooth aside froma few items I needed to map. Then I got an order, it came through with the app and the pricing seemed low but I didn't think much of it. Then today I noticed the pricing on an Etsy order was way off. I went to my Etsy shop to take a better look and realized that all of my pricing had been overwritten to match my Shopify pricing and all of my variations that were linked had been deleted. Hours and hours of work had been wiped out. When I contacted support in hopes of a solution to get this fixed they told me I must've adjusted the pricing through Etsy myself. It turned into an infuriating conversation where I was basically told over and over that I should be adjusting the pricing on their app and not directly on Etsy (I didn't adjust anything) and that there was nothing they would do to help fix their programs mistake that has now cost me money. When I asked about a refund for the month since my trial just ended last night and clearly their app was not working on my store, I was told that they already showed me how I could {manually} fix the errors and they don't give refunds if the product has already been used. I'm disappointed because I really wanted this to work.
Dear MINIturrific,
We feel sorry that our app couldn't meet your expectations. We want to explain why you faced such an issue.
You don't want to sync your price and variation from Shopify to the App Store and manage them separately on Etsy. For this, we have provided a feature in our app through which you can have control of the syncing process. We found that you were not using that feature. And so your data is overridden on Etsy.
As per Etsy API restriction, there is a single call for Inventory and Price syncing. So whenever you disable any of these, both will not work for you.
As per your conversation with one of our support team members, we didn't find that you asked for any refund. As we believe in customer satisfaction and support, we will process your refund. We still want that you use our app.
We are waiting to hear back from you.
Thanks,
Team CedCommerce.
Anyatra was really helpful and knowledgeable about all of my questions. This app is really really good for integration.
Great app! Helpful staff! the person who helped me was speedy and accurate and super helpful. THe app is great, it makes sense and automates many tasks. Saves u a lot of time!